Job highlights

- PMP,PRINCE2 Foundation / PRINCE2 . Practitioner . .,or other project management certification . .

- Your Education: . A . bachelo . rs . or . masters . degree

- Process driven . and have . a strong desire . to create,implement,and iterate on processes that lead to a standardized and positive . customer experience

A Day in Your Life In this role, youll be responsible for the planning and successful implementation of Black Duck solutions to help the world s leading technology companies meet their software security goals .

- Project Management: You ll serve as project lead and own a ll functional aspects of the engagement. This includes requirements gathering and translating the scope of work into a project plan containing milestones, deliverables, dependencies, critical path, and RACI.

- Delivery: You ll coordinate people (vertical, horizontally) and processes to ensure projects are delivered on-time, on-track, and within budget to consistently produce high quality outcomes .

- Communication: You ll establish and maintain relationships at all levels of the customer organization including project team members, executive sponsors and key stakeholders .

- Status Reporting: You ll develop status reports and communicate clear, accurate , and timely updates regarding project health and progress

- Risk Management: You ll diagnose implementation challenges / risks, develop contingency plans, and implement changes to drive risk mitigation .

- Cross-Functional Collaboration : You ll lead cross-functional teams (collocated and remote) to ensure stakeholders ( Sales , TAMs, CSMs, Tech Support, SEs, etc. ) are aligned and informed .

- Accountability:



You ll set clear expectations with internal and external team members and hold the m accountable for deadlines and project deliverabl es.

- Process Improvement: You ll d ocument lessons learned and recommend process and methodology improvements to improve execution on future projects .

About You

You ll have

- At least 5 years of experience in a client-facing skilled services, consulting, or project management rol e.

- Proven ability to lead 5-10 person implementation teams to deliver multi-workstream projects .

- Proactive, thorough, and transparent in communication - people rarely need to follow up with you.

- Process driven and have a strong desire to create, implement, and iterate on processes that lead to a standardized and positive customer experience.

- Exceptional EQ, critical thinking and problem-solving skills

- Experience working in a global environment and supporting customers in different time-zones.

- Experience with mixed onshore/offshore delivery models.

- Proven ability to lead projects for both SaaS and On-prem solutions .

- Willingness to work flexible hours to support North America and EMEA customer engagements .

You May Have

- A track record of managing onboarding / adoption focused professional services and customer success engagements for complex products.

- Familiarity with the DevOps and Application Security space

- PMP, PRINCE2 Foundation/PRINCE2 Practitioner , or other project management certification .

- Experience with PSA and Project Management tools , preferably with one or more of the following: Salesforce , TeamWork , Certinia , Confluence, Jira

Your Education:

- A bachelo rs or masters degree

📌 Implementation Engagement Manager (Bengaluru)
🏢 Black Duck Software
📍 Bengaluru