COMPANY DESCRIPTION

G-TEC EDUCATION is a global education and skill development company listed on the National Stock Exchange of India (NSE). With a presence in 23 countries, G-TEC enrols over 150,000 students every year and supports an average of 40,000 placements annually. Our programs span IT, software, accounting, design, digital skills and professional certifications, delivered through a large network of centres and institutional partnerships.

Headquartered in Kozhikode, Kerala, with regional offices in major Indian cities and an international corporate presence, G-TEC is in an exciting phase of growth. We are strengthening our leadership team with experienced professionals who have worked at scale and want to build something meaningful.

ROLE DESCRIPTION

We are looking for an experienced and highly capable HR Manager to lead people operations for G-TEC EDUCATION. Based at our Kozhikode head office, you will manage the HR function for employees working across multiple locations and ensure that every office runs with clear policies, fair treatment, strong accountability and a healthy work culture. This is a high-ownership role.

You will be the person employees trust to resolve concerns fairly, and the person leadership relies on to track performance, maintain discipline and build a motivated, well-managed workforce. You will also lead a small HR team, including interns who will support day-to-day HR activities under your guidance.

KEY RESPONSIBILITIES:

Multi-Location HR Operations

■ Manage end-to-end HR operations for employees at the Kozhikode head office, regional offices and centres across locations

■ Establish consistent HR processes, documentation and standards across all offices

■ Coordinate with branch and regional heads to address local HR needs while keeping company-wide policies aligned

■ Visit regional offices periodically to review HR practices, meet staff and resolve on-ground issues

■ Maintain accurate employee records, contracts, personnel files and HR databases

Performance Management and Work Tracking

■ Design and implement a structured performance management system with clear KPIs and goals for every department

■ Track employee work output, attendance, productivity and adherence to deadlines in coordination with department heads

■ Run monthly, quarterly and annual performance reviews and ensure timely feedback

■ Identify underperformance early and implement Performance Improvement Plans (PIPs) where required

■ Recognise and reward high performers through fair and transparent appraisal processes

Employee Relations, Conflict and Grievance Handling

■ Act as the first point of contact for employee concerns, complaints and workplace disputes

■ Investigate and resolve conflicts and disagreements between staff members impartially and confidentially

■ Mediate between employees and managers to restore working relationships and team harmony

■ Handle disciplinary matters including warnings, show-cause notices, inquiries and terminations in line with policy and law

■ Set up and manage a formal grievance redressal mechanism accessible to employees at all locations

■ Lead or support the Internal Committee (IC) under the POSH Act and ensure complaints are handled correctly

Talent Acquisition and Onboarding

■ Plan manpower requirements with department heads and leadership

■ Manage the full recruitment cycle: job descriptions, sourcing, screening,



interviews, offers and joining

■ Build relationships with job portals, recruitment agencies, colleges and professional networks

■ Design a structured onboarding and induction program so new hires become productive quickly

■ Conduct background and reference checks for key hires

HR Policies, Compliance and Governance

■ Draft, update and enforce HR policies including code of conduct, leave, attendance, travel, remote work and disciplinary policies

■ Ensure full compliance with Indian labour laws and statutory requirements such as PF, ESI, gratuity, Shops and Establishments Act, and Professional Tax

■ Maintain governance and documentation standards expected of an NSE-listed organisation

■ Prepare for and support internal and external HR audits

■ Keep the employee handbook current and ensure all staff acknowledge key policies

Learning and Development

■ Identify skill gaps through performance data and manager feedback

■ Plan and coordinate training programs, workshops and leadership development initiatives

■ Build career paths and succession plans for critical roles

■ Track training effectiveness and its impact on performance

Employee Engagement and Retention

■ Build a positive, respectful and accountable workplace culture across all offices

■ Plan engagement activities, recognition programs, celebrations and team events

■ Conduct regular employee satisfaction surveys and act on the findings

■ Monitor attrition, conduct exit interviews and implement retention strategies

■ Keep internal communication open between leadership and employees

Compensation, Payroll and Benefits

■ Coordinate monthly payroll inputs with the finance and accounts team, ensuring accuracy of attendance, leave and deductions

■ Benchmark salaries against the market and support compensation structuring

■ Manage employee advantages, insurance, reimbursements and incentive programs

■ Handle full and final settlements for exiting employees

HR Systems, Data and Reporting

■ Implement and manage HRMS tools for attendance, leave, performance and employee records

■ Work with the ERP and analytics teams to integrate HR data and build useful dashboards

■ Report key HR metrics to leadership, including headcount, attrition, hiring timelines, absenteeism and performance trends

■ Use data to recommend improvements in productivity, structure and workforce planning

HR Team and Intern Management

■ Lead, mentor and assign work to HR executives and interns

■ Delegate routine tasks such as documentation, attendance tracking, recruitment coordination and engagement activities to interns

■ Train interns on HR processes and review the quality of their work

■ Build a capable HR team that can scale as the company grows

KEY PERFORMANCE INDICATORS

■ Employee attrition and retention rates

■ Average time to hire and quality of hire

■ Timely completion of performance reviews across all locations

■ Number of grievances resolved and average resolution time





■ Statutory compliance with zero penalties or violations

■ Employee engagement and satisfaction scores

■ Accuracy of payroll inputs and HR records

■ Training hours delivered and improvement in employee performance

QUALIFICATIONS & EXPERIENCE

Required:

■ MBA, PGDM or Master's degree in Human Resource Management, or an equivalent qualification

■ Minimum 4 years of progressive HR experience, with at least 2 years in an HR Generalist, HR Business Partner or HR Manager role

■ Prior experience working at a large company, corporate group, MNC or listed organisation

■ Proven experience managing HR for employees across multiple locations or branches

■ Hands-on experience handling employee relations, disciplinary cases and workplace conflicts

■ Strong working knowledge of Indian labour laws and statutory compliance

Preferred:

■ Experience in the education, EdTech, training or services sector

■ Certifications such as SHRM, CIPD, or HR analytics programs

■ Experience implementing HRMS or performance management systems

■ Experience as a member of a POSH Internal Committee

SKILLS & COMPETENCIES

Technical Skills:

■ HR operations, policy drafting and statutory compliance

■ Performance management frameworks such as KPIs, OKRs and appraisal systems

■ HRMS platforms (for example Zoho People, Keka, greytHR, Darwinbox or similar)

■ Advanced Excel or Google Sheets for HR reporting and analysis

■ Recruitment tools and job portals such as Naukri, LinkedIn and iimjobs

Behavioural Competencies:

✓ Excellent conflict resolution, mediation and negotiation skills

✓ High integrity, discretion and ability to handle confidential matters

✓ Firm but fair decision making, with the confidence to address difficult conversations

✓ Strong leadership and team management abilities

✓ Clear written and verbal communication

✓ Approachable personality that earns the trust of employees at every level

✓ Organised, detail-oriented and able to manage multiple priorities

LANGUAGES

■ Fluency in English and Malayalam is required

■ Working knowledge of Hindi, Tamil or Kannada is an advantage given our regional presence

WHAT WE OFFER

✓ A leadership role in a fast-growing, NSE-listed global education company

✓ The opportunity to build and shape the HR function across multiple locations

✓ Direct exposure to senior management and strategic decision making

✓ Competitive salary with performance-based growth

✓ A stable, respected organisation with a strong presence in Kerala and internationally

✓ The chance to work from Kozhikode while holding a role of national and international scope

LOCATION & TRAVEL

This role is based full-time at our head office in Kozhikode, Kerala. The position requires occasional travel to regional offices and centres to oversee HR operations and meet employees.

SELECTION PROCESS

01 Profile screening

02 Initial HR discussion

03 Technical interview covering HR operations, labour law and performance management

04 Situational case discussion on handling employee conflict and disciplinary scenarios

05 Final interview with senior management

HOW TO APPLY

Send your updated resume along with your current CTC, expected CTC and notice period to

"[email protected]" or "[email protected]",

with the subject line "Application: HR Manager, Kozhikode".

📌 Human Resources Manager (Kozhikode)
🏢 G TEC EDUCATION
📍 Kozhikode