About The Opportunity

- InfoBeans Technologies, a publicly listed company on the NSE &
- BSE in India, is seeking an experienced HR Helpdesk Lead to drive client-facing operations and end-to-end implementation of Oracle Fusion Helpdesk and Case Management solutions. The role is central to delivering value-accretive services for enterprise clients, working as an extension of their teams.

Role &

- Responsibilities

- Lead HR Helpdesk initiatives and interface directly with client stakeholders.

- Execute end-to-end implementations for Fusion Help Desk and Case Management modules.

- Utilize Groovy scripts for complex Helpdesk configurations and customization.

- Apply AIM and OUM processes, phases, and documentation standards throughout project lifecycles.

Skills &

- Qualifications

Must-Have

- At least 8 years of overall IT/HR systems experience, including 5+ years in Fusion Helpdesk and Case Management.

- Minimum of 4 full-lifecycle implementations as a Functional Consultant in Helpdesk.

- Hands-on experience with Groovy scripting for Helpdesk configurations.





- Strong understanding of AIM/OUM methodologies and project documentation.

- Excellent communication, client interaction, and presentation skills.

Preferred

- Familiarity or working knowledge of Fusion Talent, Learn, ORC, and Core HR modules.

Perks &

- Culture Highlights

- Opportunity to lead key HR technology transformation initiatives for global clients.

- Collaborative and growth-oriented work culture that values technical and functional leadership.

- Exposure to cross-functional Oracle Fusion HCM modules including Talent, Learn, ORC, and Core HR.

- InfoBeans Foundation, the company’s CSR arm, helps underprivileged sections of society become employable through free one-year training programs.

- Creating WOW! is not just a tagline; it’s the company’s religion.

Skills: client interaction,aim/oum methodology,groovy scripts,functional consultant,case management,fusion help desk

📌 HRMS Functional - Help Desk Functional (Bengaluru)
🏢 Team Geek Solutions
📍 Bengaluru