Job Title

HR & Operations Executive – Recruitment, Payroll & Business Operations

We are looking for an HR & Operations Executive to manage end-to-end human resources activities and support day-to-day business operations in a growing digital marketing agency.

This role offers hands-on experience across recruitment, employee onboarding, attendance, payroll, employee engagement, office administration, client coordination, sales support, and founder’s office operations. You will work closely with the founder, management, employees, clients, and internal teams to keep people processes and business operations running smoothly.

The ideal candidate should be organised, proactive, detail-oriented, and comfortable handling multiple responsibilities while maintaining clear communication and consistent follow-ups.

What You’ll Do

Human Resources & Recruitment

- Recruitment: Plan hiring requirements with managers based on upcoming business and client needs. Post jobs on Naukri, LinkedIn, Indeed, and other job portals. Maintain the company careers page, screen resumes, and manage AI-based candidate screening on the website.
- Interview Coordination & Selection: Schedule interviews, coordinate with hiring managers, conduct reference checks and background verification, discuss salary expectations, prepare offer letters, and follow up with selected candidates until they join.
- Talent Pool Management: Maintain a database of suitable candidates for current and future hiring requirements.
- Employee Onboarding: Prepare appointment letters, NDAs, and joining documents. Collect identity proofs, bank details, certificates, and other required records. Coordinate email accounts, software access, and devices for recent employees.
- Employee Induction: Conduct first-day orientation covering company policies, services, processes, workplace expectations, and organisational culture.
- Attendance, Leave & Payroll: Track attendance, working hours, shift timings, and employee leave records. Maintain the annual holiday calendar and coordinate monthly payroll processing and salary slips.
- Incentives & Reimbursements: Calculate sales incentives and commissions, manage employee reimbursements and expense claims, and coordinate payroll-related information with the accounts team.
- Employee Engagement: Organise festival celebrations, birthday events, team outings, and team-building activities. Communicate internal announcements and important updates to employees.
- Employer Branding: Coordinate company culture posts on LinkedIn and Instagram, share employee achievements and stories, manage company reviews on Glassdoor and AmbitionBox,



and represent the organisation at job fairs and college events.

Office Administration & Business Operations

- Office Management: Manage office supplies, vendors, housekeeping, visitors, and security coordination. Track company assets, including laptops and equipment, and organise business travel and event arrangements.
- Client Onboarding: Coordinate new client onboarding by collecting required documents and account access for Google Ads, Meta, and websites. Schedule kickoff meetings and coordinate with the relevant internal teams.
- Client Experience: Conduct monthly client satisfaction check-ins, manage feedback surveys, collect client reviews and testimonials for platforms such as Google, Clutch, and GoodFirms, and coordinate festival greetings and gifts for clients.
- Client Documentation: Maintain records of client contracts, NDAs, and renewal dates. Follow up with the relevant teams to ensure documentation and renewals are completed on time.
- Sales Coordination: Make initial calls to new enquiries, understand basic requirements, and schedule meetings for the sales team.
- Marketing Support: Collect information and performance data from internal teams for case studies. Format proposals, presentations, and company profiles, and prepare supporting documents for tenders and requests for proposals (RFPs).
- Webinars & Events: Coordinate registrations, reminders, schedules, and arrangements for webinars, company events, and other business activities.

Founder’s Office & Management Support

- Manage the founder’s calendar, schedule meetings, coordinate travel, and follow up on pending tasks.
- Coordinate with the accounts team regarding pending client payments and outstanding follow-ups.
- Track company subscriptions, registrations, licences, and renewals to ensure timely completion.
- Coordinate with internal teams to collect updates, resolve pending tasks, and keep important business activities on schedule.

Experience Candidates with relevant experience in HR operations, recruitment, payroll coordination, office administration, business operations, or executive assistance can apply.

Experience in a digital marketing agency, IT company, or other service-based business will be preferred. Candidates who can manage multiple responsibilities, learn new processes,



and work independently are encouraged to apply.

Who Can Apply

- Candidates with good organisational, communication, coordination, and follow-up skills.
- Candidates who can manage recruitment, interview scheduling, onboarding, and employee documentation.
- Candidates familiar with attendance tracking, leave management, payroll coordination, and employee records.
- Candidates comfortable coordinating with employees, managers, clients, vendors, and leadership.
- Candidates who can manage office administration, client onboarding, documentation, and routine business operations.
- Candidates with the ability to maintain accurate records, track deadlines, and handle multiple tasks efficiently.
- Candidates with clear written and verbal communication skills in English and Hindi.
- Candidates comfortable using Microsoft Excel, Google Sheets, and common office productivity tools.

Why You’ll Love This Role

- Gain exposure to HR, recruitment, payroll, client experience, sales coordination, and business operations.
- Work directly with the founder and management team.
- Understand how a digital marketing agency operates across departments.
- Take ownership of varied responsibilities and contribute to improving internal processes.
- Build opportunities to grow into an HR Manager, HR & Operations Manager, or Business Operations Manager role as the company expands.

Preferred Skills & Additional Advantages

- Experience with HRMS and HR software such as Keka, Zoho People, greytHR, or similar platforms.
- Basic knowledge of payroll processes, Provident Fund (PF), Employees’ State Insurance (ESI), and related HR compliance.
- Experience working in a digital marketing agency, IT company, or service-based organisation.
- Basic Canva skills for creating employee engagement and company culture posts.

Skills HR Operations · Human Resource Management · Recruitment · Talent Acquisition · Resume Screening · Interview Coordination · Employee Onboarding · Employee Documentation · Attendance Management · Leave Management · Payroll Coordination · Employee Engagement · Employer Branding · Office Administration · Business Operations · Client Onboarding · Client Coordination · Vendor Management · Sales Coordination · Executive Assistance · Microsoft Excel · Google Sheets · HRMS · English Communication · Hindi Communication

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits

- Cell phone reimbursement
- Food provided

Ability to commute/relocate:
- Anand Vihar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

📌 HR & Operations Executive (Anand Vihar)
🏢 Web5G Technology
📍 Anand Vihar