1. Job Purpose

To coordinate and monitor day-to-day floor operations, ensuring cleanliness, facility readiness, employee convenience, safety, and timely resolution of operational issues in the assigned floor or building area.

The Floor Coordinator acts as the coordination point between housekeeping staff, maintenance personnel, security, administration, and employees.

1. Key Responsibilities

A.

Floor

Operations and Monitoring

- Conduct regular inspections of the assigned floor.

- Ensure workstations, meeting rooms, reception areas, corridors, and common areas are maintained properly.

- Monitor housekeeping activities and ensure cleaning schedules are followed.

- Check the availability of drinking water, pantry supplies, washroom consumables, and other assigned facilities.

- Ensure meeting rooms and common facilities are ready for use.

- Identify operational issues affecting employees and escalate them to the Admin Executive.

B.

Housekeeping

Coordination

- Allocate and coordinate daily cleaning tasks with the Housekeeping Supervisor.

- Monitor housekeeping staff deployment and attendance as per the assigned procedure.

- Inspect the quality of cleaning and verify completion of assigned tasks.

- Maintain floor inspection checklists.

- Report repeated housekeeping complaints and recommend corrective action.

- Coordinate special cleaning requirements during meetings, events, and management visits.

C.

Maintenance

Coordination

- Identify and report issues relating to electrical fixtures, lighting, air conditioning, plumbing, furniture, and other facilities.

- Raise maintenance requests through the approved ticketing or complaint system.

- Coordinate with maintenance personnel for timely resolution.

- Follow up on pending maintenance complaints.

- Verify completion of work and update the complaint status.

- Immediately escalate critical safety issues, water leakage, electrical hazards, or facility breakdowns.

D.

Employee





Support and Complaint Management

- Receive and coordinate employee complaints relating to housekeeping and floor facilities.

- Record complaints in the designated complaint register or ticketing system.

- Assign complaints to the appropriate department or service provider.

- Track resolution timelines and communicate updates to the concerned employees.

- Escalate unresolved or recurring complaints to the Admin Executive.

- Maintain professional communication with employees and visitors.

E. Safety and Security Coordination

- Monitor general housekeeping and safety conditions on the assigned floor.

- Ensure emergency exits, corridors, and access routes remain clear.

- Report fire safety equipment obstructions, unsafe conditions, and other hazards.

- Coordinate with Security and Administration during emergency situations.

- Ensure that cleaning activities do not create unnecessary risks for employees or visitors.

- Report incidents and near misses immediately according to company procedures.

F. Inventory and Consumables Monitoring

- Monitor the availability of housekeeping consumables and other assigned floor supplies.

- Maintain stock and replenishment records as required.

- Inform the Admin Executive about shortages and upcoming requirements.

- Monitor wastage and ensure economical use of consumables.

- Verify the availability of supplies in designated storage areas.

G.

Daily

Reporting and Documentation

- Prepare and submit the daily floor inspection report.

- Maintain records of complaints received, resolved, and pending.

- Submit housekeeping inspection and maintenance follow-up reports.

- Report manpower shortages or service gaps to the Admin Executive.

- Prepare periodic summaries of recurring issues and operational improvements.

- Maintain proper documentation for management review.

Pay: ₹10,000.00 - ₹26,000.00 per month

Advantages

- Cell phone reimbursement

- Flexible schedule

- Food provided

Work Location: In person

📌 Housekeeping Supervisor (Tiruchirappalli)
🏢 Morais City Head Office
📍 Tiruchirappalli