: Hospitality Manager

Department: Corporate Services / Administration & Operations Location: Head Office / Manufacturing Plant

Employment Type: Full-time

Job Purpose

The Hospitality Manager. will oversee corporate hospitality operations, executive guest relations, corporate catering, event management, and facility maintenance across office suites and factory plant areas. This role is responsible for end-to-end festival and corporate event organization, maintaining high hygiene and manufacturing compliance standards, managing hospitality budgets, and reporting historical cost comparisons to senior management.

Roles & Responsibilities

1. End-to-End Festival & Corporate Event Management

- Organize and execute all corporate and traditional festival celebrations throughout the year (e.g., Diwali, Navratri, Ganesh Chaturthi, Annual Day, Republic Day/Independence Day celebrations, and factory milestone events).
- Manage complete event logistics from concept to completion, including theme selection, stage & venue decor, lighting, sound/AV setups, catering menus, gifting, employee engagement activities, and cultural programs.
- Oversee event budgets and perform year-over-year cost comparisons against previous years' expenditures to identify trends, optimize spending, negotiate vendor rates, and ensure cost efficiency for every festival and event.
- Plan and manage space requirements, guest seating, safety protocols, and crowd management for large factory floor and administrative gatherings.

2. Guest Relations & Executive Hospitality

- Oversee VIP hospitality for visiting clients, government officials, auditors, board members, and corporate guests.
- Coordinate transport, accommodation, and reception arrangements for guest executives and official visitors.
- Ensure front-desk reception, conference rooms, and executive lounges maintain high standards of welcoming protocol.

3. Catering & Food Service Operations

- Manage day-to-day operations of the corporate/factory canteen, executive dining rooms,



and pantry services.
- Coordinate with external caterers and food vendors to ensure quality, dietary variety, food safety, and timely meal service.
- Plan and execute food and beverage menus for corporate meetings, workshops, client visits, and company celebrations.

4. Facility Management & Manufacturing Housekeeping

- Oversee comprehensive facility cleanliness, orderliness, and maintenance across administrative offices, guest houses, dining areas, restrooms, and plant shop floors.
- Conduct regular shop floor inspections to ensure a clean, clutter-free, and organized working setting that supports operational efficiency and workplace safety.
- Supervise housekeeping teams, janitorial service providers, and pantry staff across both office and manufacturing zones.

5. Industrial Compliance & Quality Standards

- Uphold housekeeping, sanitation, and safety compliance standard to manufacturing companies (including 5S methodology, OSHA/factory safety guidelines, and relevant statutory norms).
- Enforce hygiene standards (HACCP/FSSAI norms where applicable) across pantry and dining facilities.
- Prepare facilities and documentation for internal/external audits, statutory factory inspections, and ISO compliance reviews.

6. Financial Management, Budgeting & Management Reporting

- Conduct a thorough check of all operational and event budgets, vendor quotes, and recurring service expenses related to hospitality, housekeeping, and facility maintenance.
- Track, analyze, and report detailed expenditure summaries and variance reports to senior management on a monthly, quarterly, and annual basis.




- Maintain historical cost data and provide comparative analysis for routine hospitality as well as special company events.
- Manage vendor contracts, review invoices, and optimize cost efficiency without compromising service quality or safety standards.

Key Performance Indicators (KPIs)

- Event Execution & Budget Management: Successful, seamless organization of festival celebrations within approved budgets, supported by clear year-over-year expense comparisons.
- Budget Variance & Reporting Accuracy: Timely delivery of accurate expense reports and historical budget comparisons to senior management.
- Shop Floor Cleanliness & Audit Compliance: High scores in shop floor housekeeping audits, 5S compliance, and zero non-conformances during safety/statutory inspections.
- Guest & Employee Satisfaction: High employee engagement and positive feedback from staff and corporate guests on events, food quality, and facility upkeep.

Required Qualifications & Skills

- Education: Bachelor’s Degree or Diploma in Hotel Management, Event Management, Hospitality Administration, or Business Administration.
- Experience: 2-4 years of experience in hospitality, event management, or facility administration, preferably within a corporate or manufacturing environment.
- Event Planning: Strong track record of organizing large-scale corporate festivals, employee engagement programs, and VIP hosting.
- Financial Acumen: Strong proficiency in budget creation, expense tracking, multi-year cost analysis, and management reporting.
- Industrial Compliance: Sound knowledge of manufacturing housekeeping standards (e.g., 5S, factory hygiene, safety guidelines).
- Communication & Leadership: Excellent interpersonal and leadership skills to manage multi-tiered teams, event contractors, and present reports to senior leadership.
- Software Skills: Proficiency in MS Excel (analytical/budgeting tools), MS PowerPoint, and Word for reporting and presentations.

📌 Hospitality Manager (Jalgaon)
🏢 Epoch Consulting
📍 Jalgaon