About Flying Squirrel Holidays

Flying Squirrel Holidays was founded on the belief that every journey is personal. For over a decade, the company has curated handcrafted holidays and bespoke journeys for more than 10,000 Global Clients from India, expanding its international presence through Dubai. We are known for attention to detail, destination expertise, and personalised service for a discerning, well-travelled clientele.

Role Overview

We are looking for a customer-focused Holiday Consultant to understand clients' travel aspirations and convert them into thoughtfully designed, high-value international holiday bookings. The role combines consultative selling, itinerary planning, destination knowledge, supplier coordination, and end-to-end client service. The ideal candidate is confident working with premium and high-net-worth (HNI) clients and can balance personalised service with commercial targets.

Key Responsibilities

Client Consultation and Holiday Design

- Engage with prospective and existing clients to understand preferences, interests, budget, travel dates, group composition, and service expectations.
- Design customised international itineraries covering destinations, hotels, flights, experiences, transfers, and ground arrangements, and present them clearly, revising based on client feedback.
- Apply consultative selling to demonstrate the value of relevant experiences, and check itineraries, quotations, inclusions, and exclusions for accuracy before sharing proposals.

Destination and Product Expertise

- Should have practical knowledge of destinations across Europe, Asia, Africa, India, and other international leisure markets, including travel seasons,



entry requirements, accommodation, and supplier offerings.
- Verify time-sensitive information before advising clients, and match destinations, hotels, and experiences to each client's style and budget.

Consultative Sales and Revenue Ownership

- Manage assigned enquiries from first consultation through proposal, follow-up, negotiation, and booking confirmation.
- Qualify enquiries, follow up consistently, handle objections, and guide clients towards a decision.
- Work towards assigned booking, conversion, and revenue goals, and keep an accurate record of enquiries, proposals, follow-ups, and bookings in the designated systems.

End-to-End Booking and Travel Coordination

- Coordinate flights, accommodation, experiences, transfers, and ground arrangements with internal teams and suppliers.
- Ensure confirmed arrangements match the approved itinerary, communicate changes or risks promptly, and hand over client preferences and special requests clearly to booking and execution teams.
- Provide timely pre-travel communication and support client queries.

Client Relationships and Teamwork

- Build long-term relationships through responsiveness, discretion, and attention to detail, delivering a consistent premium service at every stage.
- Handle client information with confidentiality,



collaborate with colleagues and global travel partners, and share destination and supplier insights and process improvements with the team.

Skills and Qualifications

- 5-8 years of experience in customer-facing sales roles, preferably in luxury travel or premium service industries.
- Proven experience handling premium, high-end or HNI clientele.
- Demonstrated consultative sales, client relationship management, and target achievement experience.
- Solid knowledge of international leisure destinations across multiple regions.
- Fluency in Hindi, English, and Bengali.
- Excellent communication, negotiation, presentation, and relationship-building skills.
- High professionalism, discretion, organisation, and attention to detail, with the ability to manage multiple enquiries and trip components at once.

What We Offer

- Exposure to high-value international clientele and premium holiday planning.
- Performance-driven growth linked to contribution, service quality, and commercial results.
- A quality-focused team that values personalised service, destination expertise, and attention to detail.

Application

If you are passionate about luxury travel and delivering exceptional client experiences, email your profile to [email protected].

Pay: ₹25,000.00 - ₹30,000.00 per month

Ability to commute/relocate

- Golpark, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):
- Are you available to join immediately if selected?

Experience:
- Direct sales: 5 years (Required)

Work Location: In person

📌 Holiday Consultant (Golpark)
🏢 Flying Squirrel Holidays (www.flyingsquirrelholidays.com)
📍 Golpark