Job Title: Team Leader BPO

Location: Mehsana, Gujarat

Salary: Up to 35,000 per month

Industry: BPO / Call Centre

Experience: Relevant BPO Team Leading experience required

We are looking for an experienced and result-oriented Team Leader from the BPO industry to manage daily operations, drive team performance, and achieve business targets.

Key Responsibilities

- Manage and supervise a team of customer service or telecalling executives.
- Monitor daily performance, productivity, quality, and attendance.
- Ensure achievement of daily, weekly, and monthly targets.
- Provide regular coaching, feedback, and performance improvement support to team members.
- Handle escalations and ensure effective issue resolution.
- Prepare and maintain daily performance reports and operational MIS.




- Coordinate with management to ensure smooth operations and target achievement.

Required Skills & Qualifications
- Candidates must have relevant experience in the BPO industry.
- Prior experience as a Team Leader in a BPO / Call Centre is mandatory.
- Strong team management, communication, and problem-solving skills.
- Ability to manage team productivity and meet business targets.
- Positive knowledge of operational reporting and performance monitoring.
- Willingness to work from the Mehsana, Gujarat location.

Salary Up to 35,000 per month, depending on experience and suitability.

Interested candidates can apply with their updated resume.

📌 Hiring For Team Leader/Supervisor BPO (Mehsana)
🏢 Cyfuture
📍 Mehsana