Head of Business / Operations – IT Services, Staffing & Products (Bengaluru)

Head of Business / Operations – IT Services, Staffing & Products (Bengaluru)

15 Oct
|
NAM Info
|
Bengaluru

15 Oct

NAM Info

Bengaluru

About NAM Info

NAM Info Pvt. Ltd. is the India arm of NAM Info Inc., USA, a technology services, consulting, staffing, and product company. NAM Info works with organizations across technology, financial services, healthcare, manufacturing, retail, telecom, and other industries.

Our offerings include IT Services, Software Consulting & Development, IT Staffing, Digital Transformation, Data & AI, and Enterprise Technology Solutions.

A key product in our portfolio is Inferyx, an enterprise Data Intelligence Platform that brings together capabilities such as data engineering, data governance, data quality, data catalog, data lineage, analytics, and AI on a unified platform.

The Opportunity

We are looking for an experienced and entrepreneurial Head of Business / Operations to lead and grow our India operations.

The role will have responsibility for business growth, customer relationships, people leadership, delivery, staffing, operational excellence, and supporting the growth of our technology products, including Inferyx.

Key Responsibilities

- Lead and grow NAM Info's IT Services, Staffing and Product business in India.
- Build and manage strong relationships with customers and strategic partners.
- Drive new business, account growth, revenue, margins, and profitability.
- Lead teams across sales, recruitment, technology, delivery, and operations.
- Ensure high-quality and timely delivery of software and technology projects.
- Develop scalable processes for staffing, resource management, project delivery, and operations.
- Identify opportunities to increase adoption of Inferyx and other technology solutions.




- Work closely with the US leadership team to align India and US business objectives.
- Develop and mentor high-performing teams and create a strong performance-oriented culture.
- Take overall responsibility for the effectiveness of day-to-day business operations.
- Establish scalable processes across sales, recruitment, staffing, delivery, finance, and administration.
- Develop and manage annual budgets and operating plans.
- Monitor revenue, gross margins, operating costs, utilization, and profitability.
- Establish operational metrics and continuously improve productivity, quality, and customer satisfaction.

Ideal Candidate

- 20 years of experience in IT Services, Software Services, Consulting, Staffing, or Product organizations.
- Strong experience in customer management and business development.
- Proven ability to lead and develop large, diverse teams.
- Experience managing revenue, margins, budgets, and operational performance.
- Good understanding of the IT Services and Staffing industry.
- Exposure to Data, AI, Cloud, Digital Transformation, or Enterprise Software is an advantage.
- Experience in selling or supporting technology products/platforms is a plus.
- Excellent communication, negotiation, leadership, and problem-solving skills.
- Entrepreneurial, hands-on, commercially focused, and results-oriented.

What We're Looking For

We are looking for a business leader—not just an operations manager—who can build customer relationships, grow the business, develop people, strengthen delivery, and help take NAM Info's services and Inferyx product to the next level.

This is an chance to work closely with senior leadership and play a key role in shaping and scaling NAM Info's India business.

📌 Head of Business / Operations – IT Services, Staffing & Products (Bengaluru)
🏢 NAM Info
📍 Bengaluru

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