Head Incident Management - Banking : Service Delivery (Mumbai)

Head Incident Management - Banking : Service Delivery (Mumbai)

15 Oct
|
Dev Solutions
|
Mumbai

15 Oct

Dev Solutions

Mumbai

Job highlights

- BE with 17 - 23 years experience in Banking Service Delivery

You shall report to CIO, via VP IT for a very large Bank You shall lead a team of 50 IT Support staff in Incident Management

This role requires 24*7 Technical Support and some flexi hours

1. 100% uptime for the Bank

2. It Infra Management

3. Incident Management
4. Duty, Triage, Floor Management

5.24*7 Application Support
1. Resource Management and People Management

7.Vendor Management BE with 17 - 23 years experience in Banking Service Delivery

Knowledge of Core Banking / Retail/ Corporate

Knowledge of overall Banking technology systems and infrastructure

Oracle/ SQL Sys Admn

WAS/ Weblogic/ JBOSS Administration

Worked in Production Support for at least 7 years in immediate past

Handled large teams across mulitple geographies

📌 Head Incident Management - Banking : Service Delivery (Mumbai)
🏢 Dev Solutions
📍 Mumbai

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