PVR INOX –

Designation: Guest Service Associate (GSA)

Location: M5 Mall, Dine-In, Electronic City, Bengaluru

Job Overview

PVR INOX is looking for enthusiastic and customer-focused Guest Service Associates to deliver an excellent movie-going and dine-in experience. The role involves guest relations, food and beverage service, ticketing assistance, and supporting smooth cinema operations.

Key Responsibilities

- Welcome guests and provide courteous, skilled service.
- Assist guests with movie timings, ticketing, auditorium entry, and seating.
- Take and serve food and beverage orders for dine-in guests.
- Ensure timely service and maintain guest satisfaction.
- Handle guest queries and complaints professionally.
- Maintain cleanliness, hygiene, and service standards across guest areas.
- Coordinate with the operations and F&B; teams for smooth cinema functioning.
- Follow company policies, safety procedures, and grooming standards.





Required Qualifications

- Diploma or Degree in Hotel Management or Aviation is mandatory.
- Freshers and experienced candidates can apply.
- Good communication and interpersonal skills.
- Positive attitude and a guest-oriented approach.
- Professional grooming and presentation.
- Willingness to work in rotational shifts, weekends, and holidays.

Desired Skills

- Customer service and hospitality.
- Communication and teamwork.
- Problem-solving and guest handling.
- Ability to work in a fast-paced environment.
- Pay: ₹20,000.00 - ₹23,000.00 per month

Benefits

- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Guest Service Associate (Bengaluru)
🏢 PVR INOX
📍 Bengaluru