Job highlights

- Builds and maintains effective working relationships whilst promoting the company culture and values,Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned,delivered and documented for internal and external audit,performing follow-up as required

- Experience of working with IT systems on various platforms

Can you be our guestssuperheroIs guest service your ultimate passionThen why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our first class Front Office Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation creating memorable moments for our guests, As Guest Service Associate, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Guest Service Associate (FO):

Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level

Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution





Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner

Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved

Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained

Builds and maintains effective working relationships whilst promoting the company culture and values, Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements of the Guest Service Associate (FO):

Experience in front office beneficial but not essential

Hands-on approach with a can-do work style

Commitment to delivering exceptional guest service with a passion for the hospitality industry

Ability to find creative solutions taking ownership for duties and tasks assigned

Personal integrity, with the ability to work in an setting that demands excellence

Experience of working with IT systems on various platforms

Strong communication skills

Skills

Fluent in English

Check-In/Check-Out Procedures

Reservation Handling

Cash and Billing Management

Hotel Management Software

Professionalism and Grooming

+{?{skillsLength}}

📌 Guest Service Associate (FO) (Guwahati)
🏢 Radisson Hotel Group
📍 Guwahati