- Assist with the preparation of welcome folders with material (e. g. room service menus,area descriptions) Anticipate guest needs and establish a rapport with them by assisting them with specific tasks (e. g. confirming travel arrangements,taking messages) Should be a customer-focused person with a thorough understanding of the hospitality industrys standards
Runwal Group is looking for Guest Relation Executive to join our energetic team and embark on a rewarding career journey. Review guest arrival lists to offer a warm greeting. Assist with the preparation of welcome folders with material (e. g. room service menus, area descriptions) Anticipate guest needs and establish a rapport with them by assisting them with specific tasks (e. g. confirming travel arrangements, taking messages) Should be a customer-focused person with a thorough understanding of the hospitality industry's standards. Excellent communication abilities, both written and oral.
Outstanding interpersonal and organisational skills. Excellent time management abilities.