Guest Relation Executive (Kochi)

Guest Relation Executive (Kochi)

15 Oct
|
Medical Trust Hospital
|
Kochi

15 Oct

Medical Trust Hospital

Kochi

Duties & Responsibilities

- Welcomes patients and visitors, guides them upon arrival, and helps reduce anxiety in a quick-paced clinical setting.
- Manages appointments, coordinates wait times, and helps patients navigate admissions, discharges, and diagnostic departments.
- Connects patients with doctors, nursing units, insurance/TPA desks, and billing teams to prevent miscommunication.
- Listens to patient grievances, resolves service issues promptly, and collects real-time feedback to improve hospital standards
- Manages concierge services, language assistance, and special travel or lodging coordination for out-of-town or international patients.

Qualification Any Bachelor’s Degree (such as BBA, BSc, or general arts/science), Bsc Computer or specialized degrees in Hospital Administration / Healthcare Management.

Pay: ₹17,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Guest Relation Executive (Kochi)
🏢 Medical Trust Hospital
📍 Kochi

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