Drive standardized clinical governance, patient safety, quality assurance and outcome improvement across the healthcare group. The role bridges clinical practice, hospital operations, regulatory compliance and technology-enabled quality management, turning group clinical standards into measurable gains in patient outcomes, accreditation readiness and patient experience. It is a hands-on implementation role, not a documentation or accreditation-only position.

Role & responsibilities

1. Clinical Governance & Standardisation

- Develop and implement clinical policies, SOPs and clinical practice guidelines across hospitals and specialty centres.
- Establish clinical governance committees and monitor compliance with clinical protocols.
- Work with the Group Chief Medical Officer to strengthen clinical accountability.

1. Quality Assurance & NABH Accreditation

- Lead quality assurance programmes aligned with NABH standards and applicable regulations.
- Conduct clinical audits, gap assessments and mock accreditation assessments.
- Develop improvement plans and ensure identified deficiencies are corrected.

1. Patient Safety & Clinical Risk Management

- Establish systems for reporting adverse events, medical errors and near misses.
- Conduct Root Cause Analysis (RCA) and implement Corrective and Preventive Actions (CAPA).
- Monitor hospital-acquired infections, medication errors,



falls and surgical safety incidents.

1. Clinical Outcomes & Performance Monitoring

- Track clinical indicators such as mortality, morbidity, infection rates, readmissions and length of stay.
- Identify variations in clinical performance and coordinate corrective interventions.
- Work with doctors, nursing leaders and hospital management to improve patient outcomes.

1. Digital Health & Quality Analytics

- Integrate clinical quality requirements into Hospital Information Systems (HIS) and Electronic Medical Records (EMR).
- Develop quality dashboards, audit-tracking mechanisms and incident-reporting workflows.
- Validate clinical data and ensure confidentiality and appropriate access controls.

1. Clinical Audit & Regulatory Compliance

- Prepare and execute risk-based clinical audit plans.
- Monitor medical record quality, informed consent, medication management and protocol adherence.
- Ensure compliance with applicable clinical establishment regulations, biomedical waste requirements and patient rights.

Preferred candidate profile -MBA/PGDM in healthcare or hospital management (ISB/IIM), supported by demonstrable clinical quality experience. • Lean Six Sigma, infection prevention or healthcare quality training. • Experience with HIS, EMR or digital quality systems, multi-hospital groups or a health-tech company.

📌 GM / DGM, Clinical Governance & Quality (India)
🏢 Dev Solutions
📍 India