JOB DETAILS

1. Frequent contacts with customers side to understand their needs and build up trust and

feeling of partnership
1. Ensure the customers enquiry contains sufficient information to allow the GPSC to quote

correctly
1. Entry of enquiries into SAP and forwarding to GPSC in a timely and accurate manner.
2. Stay in regular contact with customer to keep them advised of status of the enquiry.
3. Immediate forwarding of quotations to the customer once available and after reviewing

price and accuracy.
1. Follow up quotations in a timely manner and record all conversations with the customer
2. Immediately forward orders to GPSC and ensure prompt order confirmation to customers
3. Follow-up on open questions on quotes and orders and transfer significant information to

GPSC/Sales
1. CLOSE THE ORDER (or trace reasons for not getting an order and inform GPSC about

them)
1. If problems, inform the customer immediately and find alternative solutions
2.



Inform the customer about the delivery details (flight/trucking details, exact delivery places)

and proactively seek consigning information.

FUNCTIONAL AREA

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📌 Global Sales Support Executive (Mumbai)
🏢 SEVEN CONSULTANCY
📍 Mumbai