Role Summary

Own the end-to-end fulfillment lifecycle for large headcount ramps (1000+). Coordinate across Service Lines (SLs), Talent Supply Chain (TSC), Talent Acquisition Group (TAG), and Vendors to ensure timely identification, sourcing, onboarding, and deployment of resources while meeting quality, cost, and SLA targets. Establish solid governance through daily stand-ups, stakeholder updates, and accurate trackers, while ensuring strict Sales/Staffing Order (SO) management and process adherence from demand identification to Day-1 productivity.

Key Responsibilities 1. Cross-Functional Coordination

- Consolidate and validate hiring demand with Service Lines (skills, grade, location, start date, SLA).
- Partner with TSC to prioritize internal supply/bench and ensure SID / RTW readiness.
- Manage TAG pipelines (TMP, lateral, subcontractor, campus) ensuring interview velocity, timely offer decisions, and DOJ adherence.
- Monitor vendor performance through weekly scorecards (submittals, hit rate, turnaround time, compliance).

1. Governance, Reporting & Tracking

- Conduct daily stand-ups (15 30 minutes) with SLs, TSC, TAG, and vendors to track progress and resolve blockers.
- Share daily stakeholder updates highlighting progress vs plan, fill status, aging positions, risks, and next actions.
- Maintain a single source of truth tracker covering Demand Pipeline Onboarding On-Seat status.
- Publish KPI dashboards including Fill Rate, Time to Fill, Aging (>30 days), SID readiness %, PES/RTW cycle time, SO cycle time, onboarding lead time, and billability conversion.




- Provide EOD updates with key changes, risks, and next-day action plan.

1. End-to-End Onboarding Ownership

- Ensure all candidates have Req ID mapping, SO/Project mapping, IDRF/SID, PES/Background verification, RTW date, equipment access, and confirmed start date.
- Track actual vs planned start dates and trigger billability conversion post onboarding.

1. Sales / Staffing Order (SO) Management

- Coordinate creation and approval of SOs aligned with demand to avoid onboarding delays.
- Track SO aging, updates, and accuracy (role, rate, location, duration) while maintaining audit documentation.
- Align with finance/commercial teams (task orders, Beeline funding) to ensure staffing and billing synchronization.

1. Process Design & Compliance (Identification On Seat)

- Define and standardize the end-to-end process flow: Demand Intake Sourcing Interviews Offer SO IDRF/SID PES/RTW Access On Seat Billability.

- Enforce SLA adherence, monitor breaches, and implement corrective actions to reduce overall hiring lead time.
- Standardize process templates and documentation (SO checklist, onboarding checklist, daily updates, RAID logs).

1. Large-Scale Program Management

- Plan and execute multi-tower, multi-location staffing programs (500 1000+ resources) while balancing capacity and demand.
- Lead a virtual PMO team (analysts and coordinators) to maintain trackers, dashboards, and RAID logs.
- Drive change management and communication with senior leadership and client stakeholders.

📌 Fullfillment Lead (Hyderabad)
🏢 Han Digital Solution
📍 Hyderabad