- Minimum 3 years of experience in the Hospitality or Service Industry
- Proficient in client management
- Candidates with dedicated experience in the hospitality industry,particularly in Front Office roles,will be preferred,provided they meet all other criteria specified in the
- Years of experience: 4-7 years
We are hiring Sr.Front desk executive for one of our client for multiple locations Years of experience: 4-7 years
for Senior Front Desk Executive:
Responsibilities:
- Manage inquiries via phone and email.
- Ensure adherence to Studio Standards.
- Compile front office statistics and generate related reports.
- Maintain high standards of conduct, dress, hygiene, and appearance for self and colleagues.
- Coordinate with Contact Center and Pan India Head of Front Desk according to protocols.
- Schedule consultations in coordination with Studio Manager and Consultants (target based).
- Prepare weekly and monthly reports.
- Conduct monetary transactions following established protocols.
- Collaborate with the accounts department on financial transactions,
quotations, and receipts.
- Foster relationships and communication with all departments, ensuring seamless coordination.
- Resolve guest issues effectively and courteously, adhering to international standards of quality.
- Maintain patient data accurately in software systems as per protocol.
- Ensure achievement of targets set for the Front Desk.
Desired Candidate Profile:
- Minimum 3 years of experience in the Hospitality or Service Industry.
- Excellent communication skills in English and Hindi.
- Strong telephone etiquette and client handling skills.
- Knowledge of routine operations management.
- Highly motivated and results-oriented.
- Proficient in client management.
- Skilled and presentable appearance.
- Candidates with dedicated experience in the hospitality industry, particularly in Front Office roles, will be preferred, provided they meet all other criteria specified in the .