15 Oct
|
Kamat Yatrinivas
|
Bengaluru
15 Oct
Kamat Yatrinivas
Bengaluru
Job highlights
- Maintaining accurate financial records,including guest billings and payments,and ensuring the front desk operates within budget constraints . Collaborating with other departments,such as housekeeping and maintenance,to ensure a seamless guest experience .
- Developing and implementing customer service policies and procedures to ensure a positive guest experience .
Kamat Yatrinivas is looking for Front office Manager to join our dynamic team and embark on a rewarding career journey.
- Supervising front desk staff and ensuring they provide friendly, efficient, and professional service to guests or clients
- Managing front desk operations, including check-in and check-out procedures, room assignments, and handling customer inquiries and complaints
- Overseeing the maintenance of accurate guest and customer records and ensuring data privacy and confidentiality
- Developing and implementing customer service policies and procedures to ensure a positive guest experience
- Maintaining accurate financial records, including guest billings and payments, and ensuring the front desk operates within budget constraints
- Collaborating with other departments, such as housekeeping and maintenance, to ensure a seamless guest experience
- Ensuring compliance with industry regulations and standards, such as fire and safety codes, and maintaining a safe and secure environment
- Experience in front desk or customer service management
- Solid leadership and communication skills, as well as the ability to handle stressful situations and resolve conflicts, are critical for success in this role
📌 Front office Manager (Bengaluru)
🏢 Kamat Yatrinivas
📍 Bengaluru