Front Office Executive (Hospitality Industry) (Bengaluru)

Front Office Executive (Hospitality Industry) (Bengaluru)

15 Oct
|
The LIT School
|
Bengaluru

15 Oct

The LIT School

Bengaluru

Front Office Executive

Location: Bengaluru,Karnataka|In office

Employment Type: Full Time

Role Overview

As a Receptionist, you’ll be the first point of contact for students, parents, staff, visitors, and other stakeholders at LIT School. You’ll be responsible for managing the reception, handling communication and visitor coordination, supporting day-to-day administrative activities, and ensuring a welcoming, safe, and professional campus environment.

Key Responsibilites

Reception & Front Office Management

- Manage the reception desk and ensure the front office is clean, organized, and presentable.
- Welcome and assist students, parents, staff, visitors, and other stakeholders professionally.
- Handle incoming calls, messages, and general enquiries and direct them to the appropriate person or department.
- Assist students, parents, and staff with general administrative queries.

Visitor & Access Management

- Receive visitors and guide them to the appropriate department or staff member.
- Ensure visitors follow the school's visitor procedures.
- Coordinate with relevant teams to facilitate smooth visitor movement across the campus.
- Maintain professionalism and confidentiality while handling visitor and school-related information.

CCTV, Safety & Campus Monitoring

- Monitor CCTV cameras and promptly report unusual activities or concerns to the Admin Manager or concerned authority.
- Conduct regular floor rounds to check cleanliness, safety,



and general upkeep of common areas.
- Report maintenance, cleanliness, safety, or facility-related issues to the Admin Manager or relevant department.
- Support in maintaining a safe, secure, and welcoming campus environment.

Courier & Administrative

- Manage incoming and outgoing courier, postal, and delivery items.
- Maintain appropriate records for couriers, deliveries, and other reception-related activities.
- Support the Admin Manager with routine administrative and operational tasks.
- Assist with documentation, record-keeping, and other front-office requirements as needed.

Communication & Coordination

- Coordinate with Admin, HR, Programs, and other relevant departments for day-to-day requirements.
- Ensure important messages and communication are directed to the appropriate stakeholders in a timely manner.
- Support smooth coordination between students, staff, visitors, and internal teams.
- Act as the first point of contact for reception-related queries and concerns.

Process & Professional Standards

- Follow all school policies, procedures, and safety guidelines.
- Maintain confidentiality while handling school-related information.
- Ensure the reception and common areas consistently reflect a professional and welcoming environment.
- Identify and report operational gaps or issues to the Admin Manager.
- Take up additional reception and administrative responsibilities as assigned.

📌 Front Office Executive (Hospitality Industry) (Bengaluru)
🏢 The LIT School
📍 Bengaluru

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