Position: Front Office Staff – Hotel

Department: Front Office

Reports To: Front Office Manager / Duty Manager

Job Location: Hotel Sugar, Maradu ,Ernakulam.

Employment Type: Full time

Job Summary:

The Front Office Staff is responsible for welcoming guests, managing check-in and check-out procedures, handling reservations, answering guest inquiries, and ensuring a smooth and pleasant guest experience. The role requires excellent communication, customer service, and organizational skills.

Requirements:

- Minimum qualification: Plus Two / Diploma / Degree in Hotel Management or a related field.
- Previous experience in a hotel front office is preferred; freshers may also apply.
- Good verbal and written communication skills.
- Basic computer knowledge and familiarity with MS Office.
- Knowledge of hotel property management systems (PMS) is an advantage.




- Professional appearance, positive attitude, and excellent guest-handling skills.
- Ability to work in shifts, including weekends and public holidays.
- Knowledge of English and local languages; additional languages are an advantage.

How to Apply: Interested candidates can send their CV to [email protected] ,contact us at (phone hidden).

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits

- Cell phone reimbursement
- Health insurance
- Provident Fund

Experience:
- Hotel management: 1 year (Required)

Location:
- Maradu, Kochi, Kerala (Required)

Work Location: In person

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