Job Title: Front Desk Executive – Real Estate

Industry: Real Estate / Property Development / Construction

Department: Administration / Customer Relations

Experience: 1–4 Years

Qualification: Graduate in any discipline

Job Summary

We are looking for a professional, well-groomed, and customer-oriented Front Desk Executive for a real estate company. The candidate will be responsible for managing front office operations, greeting clients and visitors, handling incoming calls, coordinating meetings, maintaining visitor records, and providing administrative support to the sales, CRM, and management teams.

The ideal candidate should have excellent communication skills, a pleasant personality, professional telephone etiquette, and the ability to create a positive first impression for clients and prospective property buyers.

Key Responsibilities

- Manage daily front desk and reception operations at the real estate office.
- Greet and welcome clients, property buyers, channel partners, vendors, and other visitors professionally.
- Handle incoming and outgoing calls, transfer calls to the appropriate departments, and take messages accurately.
- Attend to walk-in customers and direct them to the sales, CRM, or concerned department.
- Maintain visitor registers, appointment schedules, meeting records, and client information.
- Coordinate client meetings, sales appointments, and management schedules.
- Inform the sales team about walk-in leads and ensure timely coordination with prospective customers.
- Maintain a professional reception area, meeting rooms, and visitor waiting areas.
- Manage emails, courier deliveries, document dispatch, and other front office correspondence.
- Provide administrative and clerical support, including data entry, filing, photocopying, scanning, and documentation.
- Maintain office supplies and coordinate with housekeeping and administration staff.




- Assist the CRM and sales teams with basic customer coordination and follow-ups, wherever required.
- Ensure confidentiality of client information and company documents.
- Handle customer queries politely and escalate complaints or concerns to the appropriate team.
- Maintain a professional, organized, and welcoming office setting.

Required Skills
- Excellent verbal communication and interpersonal skills.
- Professional telephone etiquette and customer service skills.
- Pleasant personality, grooming, and professional presentation.
- Basic knowledge of MS Office, Microsoft Excel, email, and data entry.
- Strong organizational and time management skills.
- Ability to handle visitors, calls, and multiple tasks efficiently.
- Good coordination and follow-up skills.
- Attention to detail and record maintenance.
- Ability to communicate in English and Hindi; Punjabi is an advantage.
- Basic understanding of real estate sales and customer handling will be preferred.

Eligibility Criteria
- Graduate in any discipline.
- 1–4 years of experience in front office, receptionist, front desk administration, customer service, or hospitality.
- Experience working with a real estate developer, property dealer, builder, construction company, or corporate office will be preferred.
- Freshers with excellent communication skills and a professional attitude may also apply.
- Candidates should be presentable, punctual, courteous, and customer-focused.

Front Desk Executive, Front Office Executive, Receptionist, Real Estate Receptionist, Real Estate Front Desk Executive, Front Office Coordinator, Customer Service Executive, Administration Executive, Visitor Management, Client Coordination, Call Handling, Appointment Scheduling, Reception Management, Office Administration, Data Entry, MS Excel, CRM Coordination, Customer Relationship Management, Real Estate Sales Support.

Pay: ₹25,000.00 - ₹30,000.00 per month

Experience

- Front desk: 1 year (Preferred)

Work Location: In person

📌 Front Desk Receptionist (Zirakpur)
🏢 Jobley India
📍 Zirakpur