15 Oct
|
Malhotra Realty
|
Ludhiana
15 Oct
Malhotra Realty
Ludhiana
Company Description Malhotra Realty Private Limited (MRPL), a holding company of the Malhotra family and part of the Malhotra Group UK, develops and sells premium residential, commercial, and hospitality properties. The flagship project “The Wilton” offers a one-stop destination for high-quality real estate with best-in-class amenities. MRPL’s portfolio includes high-rise towers, apartments, office spaces, cineplex, integrated townships, villa plots, clubhouse, and retail and commercial units.
The company focuses on luxurious, comfortable living and tailored property solutions for both first-time buyers and seasoned investors. A seasoned leadership team provides professional guidance to customers throughout the property selection and purchase process.
Role Description The Front Desk Executive is a full-time, on-site role based in Ludhiana. This position is responsible for greeting and assisting visitors, answering and directing phone calls, and managing the reception area in a professional and welcoming manner. Daily tasks include handling inquiries from walk-in clients and prospects, maintaining visitor logs, coordinating appointments and meeting schedules, and supporting basic administrative duties such as mail handling and document organization.
The role also involves coordinating with internal teams, providing accurate information about projects and services, and ensuring all front desk operations follow company standards and procedures.
Qualifications
- Strong Customer Service and Receptionist Duties skills to manage visitors, handle inquiries, and maintain a professional front office environment.
- Effective Communication and Interpersonal Skills to interact with clients, colleagues, and vendors in a clear, courteous, and confident manner.
- Skilled Phone Etiquette, including managing multi-line phone systems, routing calls accurately, and recording messages diligently.
- Basic computer literacy, including email, calendar management, and office applications (e.g., MS Office or similar tools).
- Ability to stay organized, multitask, and maintain attention to detail in a dynamic office setting.
- Prior experience in front office, reception, hospitality, or customer-facing roles is preferred.
- Minimum high school diploma; a degree in business, hospitality, or a related field is an advantage.
- Professional appearance and a punctual, reliable work ethic.
📌 Front Desk Executive (Ludhiana)
🏢 Malhotra Realty
📍 Ludhiana