Job highlights

- ensure high-quality customer service and feedback handling . Monitor Performance and Reporting :Conduct audits,track team discipline,and submit timely performance reports
- Execute Marketing and Customer Engagement :Coordinate with local marketing for lead generation and campaign execution; ensure high-quality customer service and feedback handling
- Monitor Performance and Reporting :Conduct audits, track team discipline, and submit timely performance reports; participate in regional reviews and escalate issues as needed
- Lead and Support Clinic Teams :Act as interim Clinic Head when required, guide SH/BH/therapists on consultations and sales, and monitor grooming, readiness, and attendance
- Sales & Revenue Orientation :Drive FFT conversions, renewals, closures, and meet revenue targets
- Ensure Operational Excellence : Oversee adherence to SOPs across consultations, billing, appointment hygiene, and system usage (POS, People Robust)

📌 Float Centre Head (Kolkata)
🏢 VLCC
📍 Kolkata