Five9 contract center architect (Bengaluru)

Five9 contract center architect (Bengaluru)

15 Oct
|
adroitent
|
Bengaluru

15 Oct

adroitent

Bengaluru

Dear candidate,

Hope you are doing well,,,we have openings for bangalore / Hyderabad / Pune Location.

Kindly find the .

- Five9 VCC / Intelligent CX Platform
- ACD, IVR, CTI, call flows, skill-based routing
- Five9 Studio / IVR scripting
- IVA / Intelligent Virtual Agent
- Omnichannel voice, chat, SMS, email, social
- Outbound campaigns / predictive dialing
- WFM/WFA, WEM, Quality Management
- CRM integration — Salesforce, ServiceNow, Dynamics 365, Zendesk, Oracle
- Five9 ADT / ADT+
- REST/SOAP APIs, webhooks
- JavaScript / HTML / CSS
- SSO, SAML, OAuth
- Cloud contact-center architecture and migration
- Legacy Avaya/Cisco/Genesys

Best Regards,

Jyothi

📌 Five9 contract center architect (Bengaluru)
🏢 adroitent
📍 Bengaluru

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