Job highlights

- 5+ years of experience with FIS Quantum and Echos treasury systems
- Required Qualifications
- . Hands-on experience maintaining static data within financial applications
- Experience with Enterprise Workflow Framework (EWF) in Quantum
- Experience using FIS support tools,including ticketing systems

FIS Quantum/Echos Production Support Service Engineer Position Overview We are seeking a skilled Service Engineer to provide comprehensive production support for FIS Quantum , FIS Echos , and SWIFT systems, with a focus on integration with Oracle Fusion modules (Intercompany, General Ledger, and Cash Management). This role requires a blend of financial systems expertise and strong technical troubleshooting skills to ensure smooth treasury operations.

Key Responsibilities Financial Systems Support

- Provide end-to-end support for FIS Quantum and Echos treasury management systems.
- Maintain static data in Quantum to ensure data integrity.
- Troubleshoot, fix, and develop Enterprise Workflow Framework (EWF) components including reports and action-based triggers.
- Resolve interface issues related to bank statements and cashflows.
- Configure, troubleshoot, and fix Cash Xplorer functionalities.
- Support treasury processes such as In-House Banking (IHB), cash forecasting, and intercompany settlements.
- Understand internal systems to deliver full-cycle user support.
- Analyze and prioritize support tickets.
- Deliver timely solutions and maintain documentation and knowledge base articles.
- Support system upgrades, patches,



and performance monitoring.
- Recommend improvements where applicable.

Technical Operations

- Use Oracle/SQL Server expertise to maintain and optimize system performance.
- Write and optimize SQL queries for reporting and data extraction.
- Troubleshoot complex issues using knowledge of the Quantum data model.
- Work with Golden Gate and Datapipelines for data integration.
- Manage integration between FIS systems and Oracle Fusion (AGIS/GL).
- Track and manage support requests using the FIS ticketing system.

Governance Compliance

- Maintain SOPs, system documentation, and impact assessments.
- Conduct regression testing for Quarterly Cloud Updates to ensure readiness.
- Ensure compliance with SOX and maintain financial data accuracy.
- Participate in change management processes to minimize business disruptions.

Required Qualifications

- 5+ years of experience with FIS Quantum and Echos treasury systems.
- Hands-on experience maintaining static data within financial applications.
- Solid knowledge of Oracle/SQL Server and SQL query development.
- Experience with Enterprise Workflow Framework (EWF) in Quantum.
- Understanding of In-House Banking , Cash Forecasting , and Intercompany Settlements .
- Familiarity with bank interfaces and cashflow integrations .
- Proficiency in Cash Xplorer setup and troubleshooting.
- Working knowledge of Golden Gate and Datapipelines .
- Understanding of SOX compliance and internal controls.
- Experience using FIS support tools , including ticketing systems.

📌 FIS Quantum/Echos Production Support Service Engineer (Hubballi)
🏢 Han Digital Solution
📍 Hubballi