- Market Intelligence current practices by the competition,latest trends in customer service and customer experience
Apollo Tyres Ltd is an international tyre manufacturer and the leading tyre brand in India. The company has multiple manufacturing units in India and a unit each in The Netherlands and Hungary. The company markets its products under its two global brands Apollo and Vredestein, and its products are available in over 100 countries through a vast network of branded, exclusive and multi-product outlets. Job Title : Field Technical Service Expert - Faridabad
Location : Faridabad
Reports to (Position) : Atul Jaiswal
Department/Function : FTS
Major Responsibilities
1. Claim and complaint management
2. Product feedback to R&D; and Sales
3. Demand Generation Activities
4. Training of internal and external staff
5. Market Intelligence current practices by the competition, latest trends in customer service and customer experience
6. Implementation of Marketing and Service Initiatives
7. Sales support support sales team in timely customer complain resolution, sales generation through customer activities etc.
📌 Field Technical Service Expert (Faridabad)
🏢 Apollo Tyres Manufacturing
📍 Faridabad
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