15 Oct
|
Dev Solutions
|
Gurugram
15 Oct
Dev Solutions
Gurugram
Job highlights
- Experience in handling customer inquiries and resolving issues
This role involves coordinating with teams, managing schedules and logistics, ensuring quality installations, and troubleshooting issues. They act as a liaison between the field technicians, customers, contractors and the companys internal teams.
Responsibilities
Installation Management Overseeing the entire installation process, ensuring its completed correctly and efficientlyTeam Coordination Managing and scheduling field technicians and installation partners, allocating resources effectively, and providing support when neededQuality Assurance Ensuring installations meet company standards and customer expectationsTroubleshooting & Support Diagnosing and resolving technical issues during and after installation,
providing guidance to technicians and customersCustomer Communication Maintaining positive relationships with customers, addressing their concerns, and ensuring their
Candidate Profile :
Skills and Qualifications A solid understanding of installation and commissioning process for industrial automation products and systems Ability to lead and motivate a team, manage schedules, and resolve conflicts Effective communication with both technical and non-technical individuals Ability to diagnose and resolve complex technical issues Skills in planning, organizing, and executing projects. Experience in handling customer inquiries and resolving issues
📌 Field Installation Manager : Smart Grid Systems (Gurugram)
🏢 Dev Solutions
📍 Gurugram