Job highlights

- Freshers with good communication skills can also apply
- Assist in banquet,buffet,and special event operations when required
- Required Skills
- Minimum 10+2 / Higher Secondary education
- Diploma or Degree in Hotel Management is preferred
- Good grooming and skilled appearance
- Previous experience in food and beverage service is an advantage

Key Responsibilities

- Welcome guests warmly and assist them with seating arrangements.
- Present menus and explain food and beverage offerings.
- Take guest orders accurately and communicate them to the kitchen.
- Serve food and beverages in a timely and professional manner.
- Ensure guest satisfaction by responding promptly to requests and concerns.
- Maintain cleanliness of dining areas, tables, and service stations.
- Set up and clear tables according to hotel/restaurant standards.
- Handle billing and payment procedures accurately.
- Follow food safety, hygiene, and sanitation standards.
- Assist in banquet, buffet, and special event operations when required.
- Coordinate with kitchen and other departments to ensure smooth service.

Required Skills

- Excellent communication and interpersonal skills.
- Strong customer service orientation.




- Knowledge of food and beverage service standards.
- Ability to work in a fast-paced environment.
- Teamwork and collaboration skills.
- Good grooming and professional appearance.
- Basic knowledge of POS (Point of Sale) systems.
- Ability to handle guest complaints politely and efficiently.
- Time management and multitasking abilities.
- Understanding of hygiene and food safety procedures.

Qualifications

- Minimum 10+2/Higher Secondary education.
- Diploma or Degree in Hotel Management is preferred.
- Previous experience in food and beverage service is an advantage.
- Freshers with valuable communication skills can also apply.

Key Competencies

- Guest Focus

- Attention to Detail

- Professionalism

- Problem Solving

- Adaptability

- Teamwork

- Positive Attitude

Experience: 0-2 Years Employment Type: Full-Time

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 F&B ( GUEST SERVICE ASSOCIATE) (Gurugram)
🏢 East India Hotels (EIH)
📍 Gurugram