: Conversion SME (Manager)

Position Title: Manager Conversion Subject Matter Expert (Life Insurance &

- Annuities Policy Administration Transformation)

Function: Insurance

Location: Bangalore / Chennai / Coimbatore / Kochi / Kolkata / Noida / Hyderabad / Pune / Trivandrum

Role Summary The Conversion SME will own the end-to-end data and policy conversion strategy for a Life &

- Annuities policy administration system transformation (e.g., legacy platform to RAPID/Majesco/OIPA/FINEOS target). This role bridges business, actuarial, and technical teams to ensure accurate, compliant, and auditable migration of in-force policy data, values, and transaction history from source to target systems.

Key Roles &

Responsibilities Conversion Strategy &

- Governance

- Define the end-to-end conversion approach: crosswalk methodology, data mapping standards, tolerance thresholds, and reconciliation framework between legacy and target platforms.

- Own the conversion playbook cutover strategy (big-bang vs. phased/wave-based), fallback/rollback plans, and freeze-period governance.

- Establish data lineage documentation and version-controlled mapping specs for audit and regulatory traceability.

Business &
- Technical Bridge

- Translate legacy policy administration rules (billing, values, riders, beneficiaries, agent/commission structures) into target system configuration requirements.

- Partner with actuarial, IT, and QA teams to validate converted policy values (cash value, reserves, death benefit, surrender values) against source-of-truth calculations.

- Lead root-cause analysis on conversion breaks/exceptions and drive remediation with configuration or ETL teams.

Data Mapping &
- Rules Definition

- Author functional specifications for field-level, transaction-level, and history conversion (policy, billing, claims-in-progress, agent/commission, correspondence).





- Define exception handling rules for non-standard policies, riders, or legacy product variants that don't map cleanly to the target chart of accounts/product model.

- Validate mapping specs with source system SMEs and target platform configuration leads.

Testing &
- Reconciliation

- Design and oversee conversion test cycles (mock conversions, parallel runs, dress rehearsals) and define pass/fail acceptance criteria.

- Own policy-level and aggregate-level reconciliation reporting (financial tie-outs, record counts, value tolerances) presented to governance/steering forums.

- Sign off on conversion readiness gates ahead of each cutover wave.

Team &
- Stakeholder Management

- Lead and mentor a pod of conversion analysts/testers (onshore/offshore); manage workload, quality, and delivery timelines.

- Act as primary conversion point of contact for client business owners, actuarial, compliance, and IT conversion teams.

- Present conversion status, risk, and exception dashboards to steering committee/PMO.

Compliance &
- Risk

- Ensure conversion approach aligns with regulatory requirements (state filings, policyholder notification rules, NAIC/IFwhere applicable).

- Maintain audit trail documentation sufficient for internal audit and regulatory examination.

Must-Have Skills

- Hands-on conversion experience on at least one target PAS: FAST, Majesco, OIPA, FINEOS, or equivalent legacy modernization platform





- Prior experience in at least one full PAS conversion/migration cycle mapping, mock conversions, parallel testing, cutover

- Strong SQL skills;

experience with data mapping/ETL concepts; policy value reconciliation (cash value, reserves, COI, fund values for annuities)

- Ability to write field-level functional specs, mapping documents, and test scripts to consulting-grade standards

- Experience managing a pod, sprint/wave-based delivery, and reporting into a governance/PMO structure

- Familiarity with state insurance regulations, policyholder notification requirements, and IF/statutory reporting impacts on conversion

Preferred Skills

- Prior Big 4/IT Service Company or systems integrator consulting background

- Experience with both Life and Annuities product lines (not just one)

- Exposure to agile delivery frameworks (Scrum/SAFe) in a conversion pod context

- Group Benefits conversion exposure (cross-domain flexibility)

- Vendor-side experience (e.g., having worked at a FAST/Majesco/FINEOS implementation partner)

Credentials/Certifications (Preferred, Not Mandatory)

- LOMA certifications relevant to conversion/operations

- CSPO / PMP / Prosci (change management) for delivery-side credibility

- Platform-specific certifications (FAST, Majesco, FINEOS) where available

Role: Fund Manager,

Industry Type: Banking,

Department: BFSI, Investments &

- Trading,

Employment Type: Full Time, Permanent

Role Category: Trading, Asset &

- Wealth Management

Education

UG: Any Graduate

PG: Any Postgraduate read more

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Actuarial

Change ManagementAdministrationInternal AuditLegacy ModernizationCapital MarketsData LineagePasComplianceAiMappingAgile DeliveryCspoData MappingPmpAgileException HandlingEtlIfrsOperations

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