Job highlights

- Experience with CRM software and other relevant tools.

Disclaimer: This has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users

- Proven experience in collection and retention management

We are looking for a skilled professional to join our team as an Executive/Senior Ex.-Collection & Retention-Collection & Retention. The ideal candidate will have a strong background in collection and retention strategies, with excellent communication and problem-solving skills.

Roles and Responsibility

- Develop and implement effective collection and retention strategies to achieve business objectives.

- Manage and analyze data to identify trends and areas for improvement in the collection process.

- Collaborate with cross-functional teams to resolve customer complaints and issues.

- Conduct market research to stay updated on industry trends and best practices.





- Provide training and coaching to team members on collection and retention techniques.

- Monitor and report on key performance indicators to measure the effectiveness of collection and retention efforts.

Job Requirements

- Proven experience in collection and retention management.

- Strong knowledge of collection principles and practices.

- Excellent communication, negotiation, and problem-solving skills.

- Ability to work in a fast-paced workplace and meet deadlines.

- Strong analytical and reporting skills.

- Experience with CRM software and other relevant tools.

Disclaimer: This has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

📌 Executive/Senior Ex.-Collection & Retention-Collection & Retention (New Delhi)
🏢 Atria Convergence Technologies (ACT)
📍 New Delhi