Enter custom, stock, and replacement orders and quotes accurately into company
ERP/order management systems
Achieve daily and weekly targets to complete expected number of business transactions
Review and validate purchase orders, pricing information, product specifications,
quantities, shipping instructions, and customer details before order entry.
Maintain high levels of data accuracy and completeness while meeting established productivity, quality, and turnaround time targets
Identify and resolve order discrepancies, incomplete information, pricing conflicts,
duplicate orders, and documentation issues by coordinating with customers and internal stakeholders
Monitor order queues and prioritize workload to ensure timely order processing and service level agreement (SLA) compliance
Maintain confidentiality of customer information and ensure compliance with company policies, quality standards, and data security requirement
Responsibilities
Enter custom, stock, and replacement orders and quotes accurately into company
ERP/order management systems
Achieve daily and weekly targets to complete expected number of business transactions
Review and validate purchase orders, pricing information, product specifications,
quantities, shipping instructions, and customer details before order entry.
Maintain high levels of data accuracy and completeness while meeting established productivity, quality, and turnaround time targets
Identify and resolve order discrepancies, incomplete information, pricing conflicts,
duplicate orders, and documentation issues by coordinating with customers and internal stakeholders
Monitor order queues and prioritize workload to ensure timely order processing and service level agreement (SLA) compliance
Maintain confidentiality of customer information and ensure compliance with company policies, quality standards, and data security requirement
Qualifications
B.Tech/B.E with Minimum 1 year of experience in relevant domain
📌 Executive (India)
🏢 EXL
📍 India