15 Oct
|
Enara Global
|
Indore
15 Oct
Enara Global
Indore
Role Overview
We are seeking an experienced hospitality professional to manage the day-to-day operations of a large private luxury estate.
The residence is to be operated to the standards of a leading five-star luxury hotel while retaining the warmth, privacy and personalisation of a family home.
The Estate Manager will have overall responsibility for the residence, its team, service delivery, housekeeping, food & beverage operations, maintenance, landscaping, security coordination and guest experience.
This is a hands-on leadership position. The successful candidate should be comfortable moving beyond traditional hotel departmental boundaries and taking complete ownership of the functioning and presentation of the estate.
Key Responsibilities
Estate Operations & Leadership
- Take overall responsibility for the smooth day-to-day operation of the estate.
- Lead and supervise the household and operational team across housekeeping, F&B;, kitchen, butler service, maintenance, landscaping and security.
- Establish daily routines, checklists, SOPs and service standards.
- Conduct daily inspections of the residence and grounds.
- Ensure the estate remains guest-ready at all times.
- Prepare duty rosters and ensure appropriate staffing and supervision across the operation.
- Coordinate external vendors, contractors and specialist service providers.
Food & Beverage
- Oversee all food and beverage operations within the residence.
- Work closely with the Chef to plan daily meals, menus, family preferences and special occasions.
- Ensure restaurant-level standards of food presentation, table setup and service.
- Supervise butlers and service staff.
- Maintain appropriate pantry, beverage and food inventories.
- Establish strong purchasing, receiving and storage controls.
- Develop personalised dining experiences for the family and their guests.
- Support the development of house-made products using produce from the estate, including preserves, pickles, chutneys and other signature items.
Housekeeping & Residence Presentation
- Ensure bedrooms, bathrooms, living areas and public spaces are maintained to impeccable standards.
- Establish luxury housekeeping, laundry and linen standards.
- Ensure flowers, amenities and decorative elements are refreshed appropriately.
- Maintain inventories of linen, crockery, glassware, silverware, amenities and household supplies.
- Ensure the residence is prepared according to family and guest movements.
Guest & Family Experience
- Understand and maintain detailed preferences of family members and regular guests.
- Personally oversee important arrivals, private dinners, celebrations and family gatherings.
- Anticipate requirements rather than waiting for requests.
- Ensure privacy and discretion at all times.
- Create a service culture that is attentive and polished without becoming intrusive.
Landscaping & Estate Upkeep
- Coordinate with the landscaping and horticulture teams for maintenance of lawns, gardens, orchards, seasonal planting and flowers.
- Conduct regular inspections of external areas.
- Coordinate upkeep of recreational facilities including swimming pool, gym and squash facilities.
- Ensure the temple and other special areas within the estate are maintained with appropriate care and sensitivity.
Engineering & Maintenance
- Ensure preventive maintenance schedules are established and followed.
- Coordinate maintenance of electrical, plumbing, HVAC, automation, pool and other building systems.
- Maintain AMC and vendor schedules.
- Ensure maintenance issues are identified and resolved proactively rather than after breakdowns.
Security & Access
- Coordinate with the security team to maintain appropriate 24/7 security.
- Ensure visitor and contractor access protocols are followed.
- Maintain guest/visitor records and access procedures while respecting the family’s privacy.
Administration & Cost Control
- Prepare monthly operating budgets and monitor expenditure.
- Maintain purchasing and inventory controls.
- Review vendor bills and operating expenses.
- Maintain staff attendance, rosters and leave records.
- Provide regular operational updates and reports to management/ownership.
Candidate Profile The ideal candidate should have:
- 8–12+ years of hospitality experience, with meaningful experience in luxury five-star hotels.
- Strong preference for candidates from a Food & Beverage background, particularly luxury hotel F&B; operations.
- Previous experience as an F&B; Manager, Assistant F&B; Manager, Restaurant Manager, Banquet Manager, Executive Butler, Assistant Rooms Division Manager or similar leadership role.
- Experience with brands such as Taj, Oberoi, ITC Hotels, Marriott luxury brands, Hyatt, Four Seasons, Aman, Six Senses or comparable luxury hospitality environments would be advantageous.
- Robust understanding of luxury service standards, table service, guest handling and F&B; operations.
- Ability to manage housekeeping and other operational departments beyond their original area of specialisation.
- Strong administrative, budgeting and inventory-control capabilities.
- Ability to recruit, train, motivate and discipline teams.
📌 Estate Manager (Indore)
🏢 Enara Global
📍 Indore