ERP Implementation (Tech)/ Customer Success Associate (Pune)

ERP Implementation (Tech)/ Customer Success Associate (Pune)

15 Oct
|
DIGITALEDU IT SOLUTIONS PRIVATE
|
Pune

15 Oct

DIGITALEDU IT SOLUTIONS PRIVATE

Pune

Job highlights

- Experience in ERP/SaaS project management with knowledge of SQL and EdTech domain preferred

- Lead ERP rollout, conduct trainings, manage UAT and postdeployment support, coordinate internal teams, ensure timely delivery and client satisfaction

Drive end-to-end AI Powered ERP implementation for colleges and universities. This role blends project management, client success, and ERP deployment, offering rapid growth opportunities in the EdTech SaaS domain.

Key Responsibilities

- Lead ERP rollout across admissions, fees, academics, exams, and student services and any other modules

- Conduct project kickoffs, stakeholder meetings, and training sessions.

- Requirement analysis & Configure ERP workflows as per institutional requirements.

- Coordinate with internal teams (BA,



Dev, QA, Support, Data Import).

- Manage UAT, GoLive, and postdeployment support.

- Ensure timely delivery, documentation, and client satisfaction.

Desired Skills

- Strong communication & stakeholder management.

- Analytical and problemsolving mindset.

- Project management exposure (ERP/SaaS preferred).

- Proficiency in Excel, PowerPoint, project tracking tools.

- Basic SQL/database knowledge is an advantage.

- Willingness to travel for client meetings.

- Experience in Education / EdTech / ERP / SaaS domains is highly preferred.

📌 ERP Implementation (Tech)/ Customer Success Associate (Pune)
🏢 DIGITALEDU IT SOLUTIONS PRIVATE
📍 Pune

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