Please enter the here.We are looking for an intern to support customer engagement and basic technical assistance for Chaos products such as V-Ray and Enscape . The role will involve responding to basic support queries, interacting with users to document project experiences, and assisting in building AI-enabled knowledge resources for frequently asked questions.
Key Responsibilities:
- Handle basic customer support tickets and assist users with initial queries related to Chaos tools.
- Coordinate with users to gather project insights and experiences and convert them into case studies and blog content .
- Assist in developing AI-enabled FAQ resources and knowledge base content for common user queries.
- Support creation of short help videos and documentation for frequently asked product questions.
- Maintain records of customer interactions and support responses .
Requirements:
- Basic understanding of Chaos as a brand and visualization tools such as V-Ray or Enscape .
- Positive communication and problem-solving skills .
- Interest in AI tools and knowledge base development .
- Ability to interact with users and document information clearly.
- Candidate must bring their own laptop .