Key Responsibilities

1. Inventory Planning & Coordination

> Plan and maintain optimum inventory levels across Mother Warehouse, 3PL facilities, and Marketplace FCs.

> Coordinate with warehouse teams for timely replenishment of fast-moving SKUs.

> Monitor ageing inventory, slow-moving stock, and notify the team for liquidation/discount planning.

> Forecast weekly & monthly inventory requirements based on sales trends, seasonality, and promotions.

> Ensure accuracy of inventory in Uniware/OMS vs Marketplace portals.

2. Marketplace Operations & Coordination

> Act as the single point of contact for marketplace category/account managers.

Coordinate issues related to

Order cancellations

Order delays

Returns/RTO/Non-delivery

ASN/GRN discrepancies

> Ensure daily resolution of marketplace operational tickets.

> Track and manage weekly vendor returns (FBA/FBF etc.).

3. 3PL Partner Management

> Coordinate daily with 3PL partners for:

Order processing timelines Dispatch accuracy & TAT

Inventory reconciliation

Stock audits & cycle counts

> Raise operational issues and track resolution with the 3PL teams.





> Monitor SLAs especially dispatch cut-off adherence and delayed orders.

4. Listing Hygiene & Content Maintenance Regularly check marketplace listings for:

Missing images

Incorrect titles/descriptions

Wrong bullet points

Pricing errors

Keyword relevance

Monitor Buy Box % and pricing parity across channels.

Coordinate with content/graphics team to improve listing quality.

5. Order Tracking & Issue Resolution

Track daily orders and coordinate with warehouse team for smooth fulfilment.

Resolve discrepancy cases such as:

Delivered but not received

Wrong item received

Incorrect listing fulfilment

Maintain tracker for errors and work with ops team to reduce repeat issues.

6. Reporting & Data Analysis

Prepare daily/weekly MIS reports

Inventory status report

Sales & dispatch summary

Marketplace penalty tracker

Returns & RTO analysis

Maintain SKU-level stock ageing, quick/slow mover dashboards.

Support promotions planning and event readiness (BBD, Prime Day, FK BBD).

📌 E commerce Executive - Quick Commerce & Marketplace (Ahmedabad)
🏢 R For Rabbit Baby Products
📍 Ahmedabad