Roles & Responsibilities

- Assist customers over the phone with the Axis Direct account opening process.
- Guide customers through digital onboarding and resolve related queries.
- Achieve assigned business and performance targets.
- Educate customers about the Axis Direct platform, products, services, and benefits.
- Understand customer requirements and provide appropriate guidance.
- Explain the latest offers, schemes, and product benefits to DIY customers.
- Maintain clear, transparent, and professional communication throughout the onboarding journey.
- Ensure adherence to defined processes and deliver a smooth customer experience.
- This role requires approximately 4 to 5 hours of daily calling as part of the key responsibilities.

Requirements

- We are open to hire fresh graduates
- Qualification: Graduate in any discipline.
- Experience:



1 to 2 years of relevant experience preferred; freshers with excellent communication skills may apply.
- Excellent verbal and written communication skills.
- Solid customer-handling and problem-solving abilities.
- Comfortable with telephonic interactions and digital platforms.
- Target-oriented with a strong focus on customer service.

Interested candidates can apply with their updated resume. Walk-In Details:

Date: 14th Oct 2026

Day: Wednesday

Time: 10:30 am to 1:00pm

Note: Kindly carry a hard copy of your resume and wear formal attire.

Interview Venue:

Axis Securities Limited, Aurum Q parc, Q2 building, 10th floor, level 6, Thane-Belapur Road, Ghansoli, Navi Mumbai- 400710

Contact Person:

Gargi Deshmukh

📌 Digital Experience Associate (Navi Mumbai)
🏢 Axis Direct
📍 Navi Mumbai