Job highlights

- . Technical Interview . Proficient in regional languages,with strong verbal and written communication skills in English
- Utilize personal bikes and possess a valid drivers license and demonstrate the ability to drive a car when required
- Experience with KPIs / KRAs
- Proven ability to work in a fast-paced, dynamic environment.
- Fluency in regional languages for effective communication with local stakeholders.
- Strong organizational and time management skills with a keen attention to detail.
- Basic understanding of project management principles and methodologies.

MANDATORY SKILLS

Technical Interview

- Proficient in regional languages, with strong verbal and written communication skills in English.
- Ability to collaborate effectively within a team and across departments.
- Adept at organizing tasks, managing priorities, and ensuring deadlines are met.
- Ability to adapt to changing project requirements and regional dynamics.
- Solid problem-solving skills and the ability to think critically in challenging situations.
- Skilled in effective use of Google sheets.
- Enthusiastic in carrying out work efficiently.
- Experience with KPIs/KRAs

ROLES & RESPONSIBILITIES

Cultural Fit Interview

- Leverage proficiency in regional languages to communicate effectively with local stakeholders,



addressing delivery challenges and ensuring smooth operations.
- Oversee the entire delivery process, from shipping to customer receipt, ensuring timely and accurate fulfillment of orders.
- Collaborate with logistics partners and local vendors to optimize delivery routes, minimize transit times, and reduce operational costs.
- Prioritize customer satisfaction by addressing delivery-related inquiries, concerns, and issues promptly and professionally.
- Ensure compliance with regional regulations and delivery standards, adapting strategies to meet specific regional requirements.
- Work closely with cross-functional teams, including logistics, customer service, and warehouse teams, to streamline the delivery process.
- Maintain accurate records of delivery activities, prepare regular status reports, and analyze performance metrics to identify areas for improvement.
- Utilize personal bikes and possess a valid drivers license and demonstrate the ability to drive a car when required.
- Progression in optimizing delivery processes
- Negotiating contracts with delivery partners
- Analyzing data for informed decision-making
- Implementing necessary changes and tweaks to current processes for optimization

📌 DELIVERY MANAGER (Mumbai)
🏢 The Qwerty Ink
📍 Mumbai