- Manage and oversee the delivery of projects within the $10 million portfolio, ensuring alignment with business objectives and client expectations.
- Quality Assurance
- Monitor and control portfolio performance, including budget, timelines, and quality metrics. Drive continuous improvement and optimize delivery processes across the portfolio.
- Stakeholder Management: Act as primary point of contact for clients. Collaborating with internal and external stakeholders, such as customers, team members, and other departments, to ensure effective communication and coordination.
- Performance Tracking: Monitoring performance metrics, identifying trends, and reporting on key performance indicators (KPIs).
- Process Improvement: Analyzing existing service delivery processes,
identifying areas for improvement, and implementing new processes to enhance efficiency and quality.
- Team Leadership: Supervising and mentoring team members, providing guidance and support to ensure they are equipped to perform their roles effectively.
Preferred candidate profile
- Strong expertise in client delivery, stakeholder management, and operations.
- Excellent communication and interpersonal skills to engage effectively with clients and stakeholders.
- Demonstrated ability to lead teams and drive results in a dynamic environment.
- Solid analytical and problem-solving skills, with a focus on continuous improvement.
📌 Delivery Manager -BFS (Chennai)
🏢 Saaki Argus And Averil Consulting
📍 Chennai
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