Data Control Specialist

Role & responsibilities

- Accurate and timely creation of customer files

- Understand key financial controls, customer contract and policy setup to support the correct file creation

- Identify and resolve issues where file creation information is missing, impacting the ability to make key operational decisions

- Manage and escalate authorizations for US Sanctioned countries

- Manage and process update requests to customer files dentification and communication of potential gaps in coding matrices to leadership

- Assist with new system roll outs and testing

- Assists with data integrity reports and projects

- Perform OFAC checks on customers when required

- Support training of new team members

- Other projects and tasks as required by management in support of continued process improvement

Preferred candidate profile





- Graduate with 2-4 years work experience in a customer or business operations role

- Back-office experience with excellent oral/written communication skills

- Prior relocation industry experience would be an advantage

- Customer service mindset with demonstrated ability to take initiative, move with speed, plan for the unexpected, overcome barriers, and be resilient

- Excellent comprehension & compositions skills - ability to clearly understand and address customer issues appropriately and compose grammatically correct, concise, and accurate written responses

- Proficient in Microsoft Windows workplace (Teams, Excel, Outlook, Word,) with strong data input skills

- Candidate with experience in KYC operations, Healthcare billing or similar processes will be preferred

📌 Data Control Specialist (Bengaluru)
🏢 Cartus
📍 Bengaluru