Customer Support Specialist (Whitefield)

Customer Support Specialist (Whitefield)

15 Oct
|
Talent Spectrum Solutions u0026 Services
|
Whitefield

15 Oct

Talent Spectrum Solutions u0026 Services

Whitefield

Pay: ₹18,000.00-₹28,000.00 per month

Job Title: International Voice Process Executive

Location: Whitefield, Bangalore

Work Schedule: 5 days working rotational shift, 2 days rotational week off

About the Role

We are looking for enthusiastic and customer-focused individuals to join our International Voice Process team for our client at Manyata Tech Park, Bangalore office. This role requires interacting with international customers/clients over calls, so exceptional communication skills are a must.

Key Responsibilities

- Handle inbound/outbound calls for international customers in a professional manner
- Resolve customer queries and provide accurate information in a timely manner
- Maintain high standards of service quality and customer satisfaction
- Document customer interactions and update records accurately
- Collaborate with team members and escalate issues when necessary
- Meet individual and team performance targets (quality, productivity, SLAs)

Required Skills & Qualifications





- Exceptional verbal communication skills in English (fluency, clarity, and neutral/international accent preferred)
- Strong listening and problem-solving skills
- Ability to work in a rapid-paced, target-driven environment
- Comfortable working 5 days a week with rotational week offs (including weekends, as applicable)
- Prior experience in an international voice process is a plus, but freshers with excellent communication skills are welcome to apply
- Basic computer proficiency

Work Location Whitefield, Bangalore (Work from office) How to Apply Interested candidates can share their resumes at:

[email protected] / WhatsApp: (phone hidden)

WhatsApp Channel - https://whatsapp.com/channel/0029Vb99nLLB4hdIpv7Fql2y

Work Location: In person

Pay: ₹18,000.00 - ₹28,000.00 per month

Benefits

- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Support Specialist (Whitefield)
🏢 Talent Spectrum Solutions u0026 Services
📍 Whitefield

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