Job highlights

- Graduates from any stream .
- Fresher or 0 to 2 years in customer care . English and Hindi Speaking is preferable

- Qualifications and Experience
- Proven customer support experience is an added advantage. .
- Handle customer complaints and provide appropriate solutions and alternatives within the time

limits; follow up to ensure resolution.
- Identify and assess customers needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts.
- Manage large inbound calls.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Follow communication procedures, guidelines, and policies.
- Take an extra mile to engage customers.

Qualifications and Experience
- Graduates from any stream
- Fresher or 0 to 2 years in customer care
- English and Hindi Speaking is preferable. Roles and Responsibilities.

Desired Candidate Profile
- Excellent Communication in Hindi is mandatory.
- Robust phone contact handling skills and active listening.
- Ability to multi-task, prioritize, and manage time effectively.
- Customer orientation and ability to adapt and respond to different types of characters.
- Proven customer support experience is an added advantage.

📌 Customer Support Executive (Hosur)
🏢 Genxlead
📍 Hosur