Customer Support Executive (CSE) (Mumbai)

Customer Support Executive (CSE) (Mumbai)

15 Oct
|
Safari Kid Global Preschool u0026 Day Care
|
Mumbai

15 Oct

Safari Kid Global Preschool u0026 Day Care

Mumbai

Handle incoming and outgoing calls, address admission-related inquiries, and guideprospective parents through the enrolment process.

- Maintain accurate and up-to-date records of customer interactions, inquiries, andfollow-ups in the CRM system.
- Coordinate with corporate clients to establish and maintain partnerships for employeetraining and educational tie-ups.
- Handle franchise inquiries by sharing information on partnership opportunities,investment details, and operational support.
- Coordinate with internal teams and centres to resolve customer queries and concernspromptly.
- Prepare daily, weekly, and monthly reports on call activity, conversions, corporate tie ups, and franchise leads.
- Build positive relationships with parents, prospective families, corporate clients, andfranchise partners through skilled communication and timely follow-ups

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Customer Support Executive (CSE) (Mumbai)
🏢 Safari Kid Global Preschool u0026 Day Care
📍 Mumbai

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