Job highlights

- 4-5 years+ Experience . Strong knowledge of loyalty,CRM and / or marketing strategy preferably in BFSI / Payments chain . Have an Eye for detail and very strong execution and operational skills . Good relationship builder with polish and gravitas
- Experience & Skills
- Customer loyalty program as an end to end solution.
- Platform for intelligent and meaningful engagement with brands customers.
- Analytics engine to enable brands to engage in Personalized conversations with consumers.
- EasyRewardz provides customer experience management solution on SaaS basis to provide a unified view of the consumer at multichannel level.

Why EasyRewardz Machine Learning , Personalization , Marketing Automation , Consumer Preferences these terms get real at EasyRewardz. If you are looking for a career option that allows you to innovate and do things differently then EasyRewardz is the place!

We are a fast-growing organization and our journey has been fantastic, where we believe we have shaped a lot of young minds, and together we are driving retail excellence by influencing customer behavior.

More can be read about us at: www.easyrewardz.com

Key Account Management Responsibilities

- Deliver leadership to the highest possible standards on all loyalty/CRM related activity to the account: both thought and execution leadership is sought.
- Must have deep understanding of the P&L; levers in the BFSI domain.




- Should engage with the BFSI clients on their Business KPIs that could be influenced through Loyalty. Define Business Cases & Loyalty Program Constructs for BFSI Clients
- Manage budgets and revenue targets. Ensure all matters related to collections are conducted in a timely manner.
- Maximize revenue potential for the organization through the client partnership. Tap on cross-sell / upsell opportunities with existing Clients.
- Must build strong connections in the BFSI domain & leverage the network to grow the vertical with offering CX solutions to new Clients
- Liaison directly with the client, including when required with the senior management
- Convey progress on the account including presenting to the client periodically on achievements and growth. Table recommendations that evangelize the program growth story
- Build case studies that can be used both with the client and within the organization to demonstrate the effects of loyalty and working with the organization.

Experience & Skills

- 4-5 years+ Experience
- Strong knowledge of loyalty, CRM and/or marketing strategy preferably in BFSI/Payments chain
- Have an Eye for detail and very solid execution and operational skills
- Good relationship builder with polish and gravitas

Qualification & Working Experience

- BE/B.Tech with MBA from a Tier 1 institute
- 4-5 years of working experience.
- Yes, 50% of the time (Visit to Client office for F2F meetings)

📌 Customer Success KAM BFSI Professional (Mumbai)
🏢 Easyrewardz Software Services
📍 Mumbai