Customer Services Trainee (Hubballi)

Customer Services Trainee (Hubballi)

15 Oct
|
Benchmark Digital Partners
|
Hubballi

15 Oct

Benchmark Digital Partners

Hubballi

Job highlights

- Communicate business requirement specifications to the development team and work with them
- Drafting Business Requirement Documentation (BRD) for project specifications related to
- to scope the feasibility of required change
- required
- Good knowledge in SQL
- Good at time management skills

Responsibilities: Gathering understanding requirements from the customers

Drafting Business Requirement Documentation (BRD) for project specifications related to business analysis

Provide application and functional support to Benchmark customers.

Communicate business requirement specifications to the development team and work with them to scope the feasibility of required change; communicate the same to customers.

Participate in the User Acceptance Testing for various updates in Benchmark applications if required

Troubleshoot/escalate the user inquiries timely via email, phone, or other tracking tools

Qualification Experience

B.E/B.Tech degree in information science/computer science fields

Positive knowledge in SQL

Excellent written and verbal communication skills

Good at time management skills

Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word

📌 Customer Services Trainee (Hubballi)
🏢 Benchmark Digital Partners
📍 Hubballi

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