Company Description Yoova Foodstuff Private Limited is dedicated to transforming the food and beverage industry through innovative, healthy, and flavorful offerings. The company focuses on replacing unhealthy eating habits with nutritious alternatives that maintain great taste.

Yoova operates three distinct brands: a cloud kitchen delivering health-focused meals, a café model offering wholesome dine-in options, and MithaLite, a range of low-calorie desserts. Guided by a vision to become India’s first global leader in healthy and delicious foods, the company aims to positively influence lifestyles and dining choices. Yoova also welcomes collaborations, franchise partnerships, and individuals who wish to contribute to its mission of promoting healthier living.

Role Description The Customer Service Executive internship is an on-site role based in Nashik. This role involves handling customer inquiries across various channels, resolving issues, and ensuring a smooth and positive experience for guests of the cloud kitchen, café, and MithaLite brand. Interns will assist in order management, coordinate with kitchen and café teams, track customer feedback, and support initiatives to improve customer satisfaction.

Daily tasks include maintaining accurate records of interactions, following up on escalated concerns,



and supporting customer service processes as directed by supervisors. The role also involves sharing insights from customer interactions to help enhance service quality and brand loyalty.

Qualifications

- Candidates should possess strong Customer Service and Customer Support skills, with a focus on timely, courteous, and solution-oriented interactions.
- Candidates should possess Customer Satisfaction and Customer Service Management skills to help monitor feedback and support continuous improvement in service standards.
- Candidates should possess solid Interpersonal Skills to build rapport with customers and collaborate effectively with internal teams.
- Candidates should possess clear verbal and written communication skills in English and local languages relevant to Nashik.
- Candidates should possess basic computer literacy and familiarity with phone, chat, or email-based support tools.
- Candidates should possess a customer-centric mindset, ability to work on-site in a fast-paced food service workplace, and openness to weekend or shift-based schedules.
- Relevant coursework or experience in hospitality, business, or customer service is beneficial; prior experience in food and beverage or retail is a plus.

📌 Customer Service Executive (Nashik)
🏢 Yoova Foodstuff Private
📍 Nashik