Customer Service Executive (Gurugram)

Customer Service Executive (Gurugram)

15 Oct
|
TP
|
Gurugram

15 Oct

TP

Gurugram

Roles and Responsibilities :

- Handle customer inquiries through phone calls, emails, and chats in a timely and professional manner.

- Resolve customer complaints and issues by providing effective solutions and alternatives.

- Maintain accurate records of all interactions with customers using CRM software.

- Collaborate with internal teams to resolve complex issues that require escalation.

Job Requirements :

- 0.6-3 years of experience in BPO/Call Centre environment handling international chat processes.

- Robust knowledge of blended process (phone/email/chat) operations.

- Excellent communication skills for resolving customer queries via various channels.

📌 Customer Service Executive (Gurugram)
🏢 TP
📍 Gurugram

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