Job highlights

- Respond to customer inquiries and complaints in a prompt and professional manner,using phone,email,and live chat as needed . Resolve customer issues,answering questions,and providing information to ensure a positive customer experience .
- Collaborate with internal teams to provide the best possible customer experience .
- Respond to customer inquiries and complaints in a prompt and professional manner, using phone, email, and live chat as needed
- Resolve customer issues, answering questions, and providing information to ensure a positive customer experience
- Document customer interactions and outcomes in a clear and concise manner
- Proactively identify and escalate issues to the appropriate department, as needed
- Collaborate with internal teams to provide the best possible customer experience
- Maintain a positive and qualified demeanor at all times, even in difficult situations
- Excellent written and verbal communication skills
- Strong problem-solving and decision-making skills
- Ability to work well under pressure and handle difficult customer situations with empathy and professionalism

📌 Customer Service Executive (Mumbai)
🏢 Liladhar Pasoo
📍 Mumbai