CUSTOMER SERVICE EXECUTIVE (INBOUND-OUTBOUND) (Bengaluru)

CUSTOMER SERVICE EXECUTIVE (INBOUND-OUTBOUND) (Bengaluru)

15 Oct
|
Shariden
|
Bengaluru

15 Oct

Shariden

Bengaluru

SHARIDEN Pvt Ltd is looking for CUSTOMER SERVICE EXECUTIVE (INBOUND-OUTBOUND) to join our dynamic team and embark on a rewarding career journey.Respond to customer inquiries via phone, email, or live chat in a timely and skilled manner.Resolve customer complaints and issues, and escalate to higher-level management as necessary.Record customer interactions and transactions in a customer service database.Maintain a thorough knowledge of the company's products, services, and processes.Provide customers with information about product features, pricing, and availability.Cross-sell and upsell products and services to meet customer needs and increase sales.Process customer orders, returns, and exchanges in a timely and efficient manner.Follow up with customers to ensure their needs have been met and to resolve any outstanding issues.

📌 CUSTOMER SERVICE EXECUTIVE (INBOUND-OUTBOUND) (Bengaluru)
🏢 Shariden
📍 Bengaluru

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