Job highlights

- Follow up with customers to ensure their needs have been met and to resolve any outstanding issues . We are looking for candidates with minimum 2-3 years of experience in addressing customer queries,resolving complaints,and maintaining a positive & professional atmosphere at all times

High Fliers is looking for CUSTOMER SERVICE EXECUTIVE to join our dynamic team and embark on a rewarding career journey

- Respond to customer inquiries via phone, email, or live chat in a timely and professional manner

- Resolve customer complaints and issues, and escalate to higher-level management as necessary

- Record customer interactions and transactions in a customer service database

- Maintain a thorough knowledge of the company's products, services, and processes





- Provide customers with information about product features, pricing, and availability

- Cross-sell and upsell products and services to meet customer needs and increase sales

- Process customer orders, returns, and exchanges in a timely and efficient manner

- Follow up with customers to ensure their needs have been met and to resolve any outstanding issues

We are looking for candidates with minimum 2-3 years of experience in addressing customer queries, resolving complaints, and maintaining a positive & qualified atmosphere at all times.

📌 CUSTOMER SERVICE EXECUTIVE (Kolkata)
🏢 High Fliers
📍 Kolkata